Assistant Community Housing Manager (Property Management)
NOAH Property Management
- Location
- Onsite (Greenville, South Carolina)
- Employment
- Full-time
- Level
- Mid Level
About the Role
NOAH Property Management is seeking an Assistant Community Housing Manager to support the Community Housing Manager in maintaining operational excellence and resident satisfaction within multifamily complexes. This role is crucial for resident relations, property administration, and team coordination.
Skills
Full job details
Job Description & Requirements
As an Assistant Community Housing Manager at NOAH Property Management, you will support the Community Housing Manager in maintaining operational excellence and resident satisfaction. You will play a pivotal role in resident relations, property administration, and team coordination, contributing to the seamless operation of our multifamily complexes.
Responsibilities:
- Resident Interaction: Interact with residents, addressing inquiries, concerns and assisting with lease renewals and move-ins.
- Administrative Support: Assist in property operations, financial administration, and rent collection. Maintain accurate records and documentation.
- Leasing Assistance: Support leasing efforts by conducting property tours, processing applications, and assisting in marketing initiatives.
- Maintenance Coordination: Collaborate with maintenance teams to ensure timely response to maintenance requests and property upkeep.
- Reporting: Generate regular reports on occupancy rates, financial performance, and property maintenance status.
- Regulatory Compliance: Assist in ensuring compliance with relevant laws and regulations.
- Assisting to manage the day-to-day operations of the property and upkeep.
- Handling resident relations, including responding to resident inquiries, resolving resident complaints, and enforcing lease agreements.
- Coordinating with in-house maintenance to ensure that necessary repairs and maintenance are completed in a timely and cost-effective manner.
- Developing and implementing property management policies and procedures.
- Maintaining accurate financial records, including budgeting, forecasting, and reporting.
- Negotiating and enforcing contracts with contractors, vendors, and service providers.
- Providing excellent customer service to residents and other stakeholders.
- Partnering with our in-house Remote Team Members
Estimated 40-50 hours per week
Requirements:
- High school diploma or equivalent (Bachelor's degree preferred).
- Previous experience in property management, customer service, or related field.
- Strong communication and organizational skills.
- Proficiency in Microsoft Office Suite and property management software.