Assistant Community Manager

Job DetailsJob Location: Arbor Lakes - Arlington Heights, IL 60004Position Type: Full TimeSalary Range: $21.00 - $23.00 HourlyWe are seeking an experienced Assistant Community Manager ("ACM") for our residential community in the Arlington Heights, IL. The ACM plays a key role in supporting the Community Manager with the day-to-day operations of the property, helping to maintain a positive team environment, and contributing to the achievement of marketing, occupancy, and financial goals. Most importantly, the ACM helps ensure that our residents feel truly at home. If you're passionate about property management and thrive in a supportive, resident-focused environment, we’d love to meet you!   Pay: Starting from $21–$23/hour (commensurate with experience) + commissions + quarterly bonuses   Benefits we offer you: Competitive Compensation Commission for New Leases and Renewals Quarterly Bonus Eligibility Medical, Dental and Vision Insurance Life, Critical Illness and Accident Insurance FSA Wellness Program Employer Paid Life Insurance Benefit Employer Paid Long Term Disability Benefit Paid Maternity Leave 401(K) Profit Sharing with generous company match 13 Paid Holidays (including your birthday and your work anniversary) Paid Vacation and PTO Two (2) Volunteer Days to support your favorite charitable organization(s) Employee Assistance Program Continuing Employee Education and Development   QualificationsQualifications and Responsibilities Minimum 3 years' experience in a fast-paced residential rental community Self-starter with a proactive approach, excellent organizational skills and attention to detail Exceptional customer service skills and the ability to communicate using clear, professional language Assist in lease administration activities, including abstracting leases and keeping our database current Assist with rent collection and service of 5 day notices Must be available to work Saturdays Strong focus on financial responsibilities, including rent collection, delinquency management, and serving 5-day notices Coordinate resident move ins and move outs, including furniture delivery and pick up Knowledge of effective marketing, sales and closing techniques Experience with Yardi Voyager, Microsoft Office, and CRM Monday through Friday schedule.  Saturdays will be required from time to time. Comply with industry legal requirements related to all Fair Housing laws Performing any other tasks as directed by the Property Manager or Vice President of Operations     About Us TLC Management is a Chicagoland based company that exclusively owns, operates and manages each of its residential communities. Our commitment to our residents includes adhering to high quality standards to provide our residents with much more than a rental apartment but a genuine sense of community and exemplary customer service. We continually strive to ensure that we meet or exceed our residents' expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture is to not only provide TLC to our residents but a commitment to ongoing training and professional development for our team. It is also important to us that our team members feel that TLC is a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer and best suit their needs.   TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.