Assistant Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Responsibilities

Area of Responsibility

Key Elements and Essential Tasks

Time Spent on Task

Relationship Management

• Interface with key client representatives regularly to provide updates and address issues or concerns, escalating to the FM and or CRE client as necessary.
• Maintain client satisfaction on services by supporting FM staff and vendors with managing, addressing and updating work orders in a timely manner.
• Act as a liaison between agency and building management and communicate to CRE any updates, policy changes or activities as it pertains to the building’s environment.

  Less than 20%

  20% - 40%

  40% - 60%

  60% or greater

Compliance

• Manage contractors when on site ensuring each are following building, client and JLL polices and confirming the delivery of the service is completed correctly.
• Enforce account policy and requirements regarding safe and efficient operations and work practices.
• Assist with Operational Compliance Program (OCP) and HSSE compliance.
• Contribute to the account KPI’s and SLA’s.

  Less than 20%

  20% - 40%

  40% - 60%

  60% or greater

Team Management

• Demonstrate strong management, collaboration and teamwork within the account team, by driving best practices, policies and procedures.
• Lead team when emergency situations arise and escalate through the proper channels when required.

  Less than 20%

  20% - 40%

  40% - 60%

  60% or greater

Administrative Function

• Assist FM on project moves and provide weekly updates to Occupancy Planning (OP) on changes to agency spaces.
• Timely and accurate approval of all vendor invoices and address any discrepancies identified. 
• Assist FM with developing annual CapEx and OpEx budgets and track monthly accruals and reforecasts.
• Assist and monitor parking for employees and align spend with OpEx.
• Assist FM with implementing client CSR initiatives and identify ways to increase sustainable practices.

  Less than 20%

  20% - 40%

  40% - 60%

  60% or greater

Knowledge, Skills & Abilities

MINIMUM REQUIRED

PREFERRED

Education/training

• Bachelor’s degree

Years of relevant experience

• Minimum of two years of industry experience required either in the corporate environment, third party service provider or as a consultant

Certifications/

licenses

• N/A

Physical work requirements and work conditions

• Some lifting, max 10 pounds

Account Specific Notes

ACCOUNT

Scope

Expense Management Responsibility?                         Less $1 million

  $1 - $5 million

  $5 million or greater

  None

Revenue Generation Responsibility?                            Less $1 million

  $1 - $5 million

  $5 - $10 million

  $10 million or greater

  None

Management Responsibility?                                       small team, single function

  large team, single function

  small team, multiple functions

  large team, multiple functions

  None

JLL is an equal opportunity employer and committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity for all, without regard to race, color, religion, creed, age, sex, pregnancy, family responsibility (e.g. child care, elder care), national origin or ancestry, citizenship, marital status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The EEO is the Law poster is available here http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business. Equal employment opportunity will be extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, promotion, transfer, training, discipline, layoff, recall and termination.

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at  [email protected] or call: 866-580-7421

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.