ASSISTANT PROPERTY MANAGER
Gene B. Glick Company, Inc.
- Location
- Onsite (Indianapolis, Indiana)
- Employment
- Full-time
- Level
- Mid Level
Posted 2 weeks ago
About the role
Gene B. Glick Company is seeking an Assistant Property Manager to support operations at a 614-unit apartment community. The role involves assisting with leasing, resident relations, rent collection, and ensuring compliance with housing regulations.
Skills
Property Management
Resident Relations
Leasing
Sales
Customer Service
Rent Collection
Delinquency Management
Affordable Housing Eligibility Certification
HUD Regulations
Fair Housing Compliance
Marketing Surveys
Complaint Resolution
Recordkeeping
Confidentiality
Written and Verbal Communication
Organization and Attention to Detail
Benefits
- Vacation/PTO
- Paid Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) With Employer Matching
Perks
- Apartment Discount
Full job details
Overview
Responsibilities
Qualifications
We are looking for an exceptional Assistant Property Manager to join our team at our 614-unit Carriage House East apartment community!
The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.
Responsibilities
The Assistant Property Manager must be able to perform the following tasks:
- Promptly answer telephone and e-mail inquiries from residents and prospective residents.
- Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
- Assist with completing move-ins, move-outs, certifications, and renewals.
- Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
- Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
- Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
- Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
- Assist with marketing surveys.
- Pursue and collect rent payments, assist with delinquencies, and court filings.
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
- Prepare, submit, and maintain accurate records, reports, and documents.
- Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
- Provide information and reports in coordination with other departments as needed.
- Conduct all activities in accordance with HUD regulations and Fair Housing requirements.
Qualifications
- High school diploma or equivalent combination of education, training, or experience.
- Property Management experience preferred.
- Must be detail oriented and organized.
- Must have and maintain a valid driver’s license in the state of residence.
- Able to work a varied schedule including weekends.
- Must be willing to travel for training and meetings.
- Must be able to communicate effectively verbally and in writing.
- Must be able to read and comprehend the English language.
- Fluent in Spanish is a plus.
Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There's also an excellent opportunity for advancement.