Assistant Property Manager
People's Self-Help Housing
- Location
- Onsite (Pismo Beach, CA)
- Employment
- Full-time
- Level
- Entry Level
Posted 6 days ago
About the Role
People's Self-Help Housing is a non-profit organization dedicated to building affordable housing and strengthening communities on California's Central Coast. The Assistant Property Manager role supports on-site operations by handling resident relations, maintenance coordination, and administrative duties within the Yardi system.
Skills
Communication
Customer Service
Office Administration
Property Management
Yardi
Microsoft Office Suite
Data Entry
Conflict Resolution
Time Management
Interpersonal Skills
Record Keeping
Bilingual
Full job details
Description
Essential Functions
- Be an on-site presence while the Resident Manager is away from the office.
- Answer the telephone and record accurate phone messages. Respond to incoming requests for materials (applications, maintenance request, etc.)
- Handle on-site emergencies appropriately while on duty, by contacting vendors for emergency maintenance issues, and contacting appropriate law enforcement agencies for criminal activity.
- While on duty, take maintenance requests that are not of an emergency nature for submittal to Resident Manager(s).
- Assist tenants with issues brought to the office.
- Report to Resident Manager(s) on any incidents, calls, and maintenance needs which occurred while on duty.
- Other reasonably related business duties as assigned by Resident Manager(s) and/or Property Manager.
- Assist with giving notices for inspections, attend inspections, and complete work orders.
- Assist with the move-in, annual recertification, and interim recertification processes.
- Keep the waiting list updated on Yardi.
- Keep records, files, and office in order.
- Respond in a timely manner to requests for information via phone or email.
- Assist in conducting monthly resident events.
- Assist with the monthly rent process.
- Build positive relationships with residents and coworkers.
Requirements
Skill & Knowledge Requirements
- Must have strong communication skills, both verbally and in writing, Spanish language is required.
- Must have strong listening and interpersonal skills.
- Ability to manage confidential information in a sensitive manner.
- Ability to maintain cultural sensitivity when working with the public and our staff.
- Ability to type 45+ words per minute.
- Ability to work independently, with minimum supervision.
- Proven record of meeting deadlines and manages multiple priorities.
- Strong understanding of the Microsoft Office Suite, program planning and creation of event and program materials (brochures, flyers, etc.)
Experience Requirements
- Previous experience in an office administration position and office setting
- Property management experience is a plus
Education Requirements
- High school graduate or G.E.D.
Physical Requirements
May have to sit, stand, and/or walk for long period of time.
May have to reach, squat, bend, and/or lift office-related objects.