Assistant Property Manager – Affordable Redevelopment / Conventional

Assistant Property Manager - Affordable Housing

Position Summary

The Assistant Property Manager supports the day-to-day operations of an affordable housing community, ensuring compliance with all regulatory requirements while delivering excellent customer service to residents and partners. This role works closely with the Property Manager to oversee leasing, compliance, resident relations, and administrative functions, with a strong focus on affordable housing programs, including Affordable /Conventional.

The ideal candidate is detail-oriented, compliance-focused, and experienced in affordable housing environments with layered funding sources.

Key Responsibilities

Leasing & Resident Relations

• Assist with leasing activities including application processing, waitlist management, move-ins, transfers, and move-outs

• Provide professional, respectful customer service to residents, applicants, and community partners

• Respond to resident inquiries and concerns and assist with issue resolution in accordance with company policies

• Ensure Fair Housing and non-discrimination practices are followed at all times

Affordable Housing Compliance

• Support compliance with Affordable Redevelopment / Conventional, and other applicable affordable housing programs

• Assist with income certifications, annual and interim recertifications, verifications, and file audits

• Maintain accurate and organized resident files in compliance with regulatory agency requirements

• Prepare documentation for audits, inspections, and monitoring reviews (TCAC, HUD, local housing authorities, etc.)

Administrative & Financial Support

• Assist with rent collection, posting, and delinquency tracking

• Support subsidy administration and coordination with housing authorities

• Prepare reports, logs, and correspondence as required

• Assist with vendor coordination, work orders, and follow-up with maintenance staff

Operations & Team Support

• Support the Property Manager with daily site operations and staff coordination

• Assist with enforcing house rules, lease provisions, and company policies

• Participate in inspections, unit walks, and compliance reviews

• Maintain confidentiality of resident, staff, and company information

Qualifications

• Minimum 2 years of experience in affordable housing property management

• Required experience with Affordable Redevelopment / Conventional

• Strong understanding of Fair Housing, HUD, and tax credit compliance requirements

• Excellent organizational, communication, and customer service skills

• Proficiency with property management software (e.g., RealPage, Yardi, or similar) preferred

• Ability to work independently and as part of a team in a fast-paced environment

Education & Certifications (Preferred)

• High school diploma or equivalent required; college coursework in business, real estate, or related field preferred

• Affordable housing certifications (COS, C3P, TCS, SHCM, or equivalent) a plus

Compensation & Benefits

• Competitive hourly rate or salary (based on experience)

• Performance-based incentives (where applicable)

• Comprehensive benefits package may include:

  • Medical, Dental, Vision

  • 401(k) with company match

  • Paid time off and paid holidays

• Opportunities for growth and advancement within affordable housing management

Work Environment

• On-site position at an affordable housing community

• Occasional evenings or weekends may be required based on operational needs

Equal Opportunity Employer

We are committed to providing equal employment opportunities and fostering a diverse, inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.

Background & Drug Screening Disclaimer

Royal Property Management Group (RPM) is committed to maintaining a safe, professional, and compliant workplace and residential environment. As part of our standard screening procedures, RPM may conduct background checks and/or drug screenings in accordance with applicable federal, state, and local laws.

By applying for employment, residency, or participation in RPM-administered programs, you acknowledge and agree to the following:

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  You authorize RPM and its designated third-party vendors to conduct background investigations, which may include but are not limited to criminal history, employment verification, education verification, and reference checks.

  
  


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  You authorize RPM to conduct drug and/or alcohol screenings where required by policy, regulation, or contractual obligation.

  
  


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  You understand that any screening results will be handled confidentially and used solely for eligibility and compliance determinations.

  
  


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  You acknowledge that falsification, omission, or misrepresentation of information may result in denial of employment, housing, or program participation, or may lead to disciplinary action or termination.

  
  


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  You understand that screening decisions are made in compliance with Fair Housing laws, Equal Employment Opportunity (EEO) regulations, and all applicable anti-discrimination laws.

  
  


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  You may request a copy of your screening report and have the right to dispute any inaccurate information pursuant to the Fair Credit Reporting Act (FCRA) and applicable state laws.

  
  

RPM does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, familial status, veteran status, or any other protected class.