Assistant Property Manager I

Job DetailsJob Location: Skyline - Ogden, UT 84403Job Title: Assistant Property Manager I  Job Type: Full Time  Reports to: Property Manager  Location: Seasons on Skyline   Job Summary:   Mountain States Property Management is seeking a results-oriented and experienced Assistant Property Manager. This challenging yet rewarding role requires a dynamic professional with a proven track record in property management and leadership skills. This role will require constant communication with your team to provide the best service for our tenants.     Duties & Responsibilities:   Assist in Leadership Responsibilities:   Serve as a secondary authority to the property manager in all things related to the property, team, and residents.   Foster a collaborative work environment, instilling a culture of excellence, kindness, humility, honesty, and hard work.   Help during move in and move out inspections   Resident Relations:   Cultivate positive relationships with residents, promptly addressing concerns to maintain high satisfaction levels  Work with dissatisfied residents to resolve their problems in a friendly and compliant manner  Implement resident retention programs for long-term community stability  Create a community of “super-fans” and encourage them to share their positive experiences online for others to see  Marketing, Leasing, & Collections   Assist/Oversee the marketing efforts of the community to ensure steady traffic and engagement  Assist/Oversee all social media content creation for the property  Oversee the leasing workflow within the CRM system and take proactive efforts to achieve high engagement and responsiveness scores  Assist in overseeing all leasing efforts including being an active member of the leasing team  Performing check deposits  Work to obtain and maintain high occupancy rates through effective sales and renewal strategies  Push to collect all property charges and maintain as low delinquency rate as possible  Assist the property manager in all lease renewal strategies and push for high renewal rates  Compliance:   Ensure adherence to local, state, and federal regulations, and company policies and procedures  Manage the process of sending collection an eviction accounts to the law office  Posting three-day notices  Incorporate industry best practices into daily operations  Training:   Newly hired office employees will be under your supervision during their first month  Preparing and communicating expectations and goals  Offering any assistance to the employee to make the transition smoother      Skills:   Proven success in on-site multi-family property management operations  Strong leadership and team management skills  Proficient in advertising, social media management, and outreach marketing  Excellent communication and interpersonal abilities  Proficiency in Microsoft Office Suite, Word, Excel, and PowerPoint•  Be able to adapt to new situations and be an active problem solver    Education and Experience:   Minimum of 0-2 years of property management experience, preferably as a leasing specialist or assistant manager  National Apartment Leasing Professional (NALP)  Highschool diploma or equivalent  •   Physical Requirements:   Ensure good physical hygiene with a clean and professional image  Ability to stand for extended periods of time  Occasionally assist with cleaners/maintenance employees on specific jobs    * This list of duties and responsibilities is not all-encompassing and may be subject to change to meet the evolving needs of the organization. If this excites you, and you are committed to upholding our core values, we’d love to hear from you!  Please submit your resume, we can’t wait to meet you!   Join us at Mountain States Property Management and be part of our vision to be the preferred employer, landlord, and business partner to every individual and community we serve!   MSPM is an equal opportunity employer and values diversity.  We are committed to creating an inclusive environment for all employees. QualificationsQualifications: Excellent communication skills (verbal and written) Prior leasing experience