Assistant Property Manager- The Mill At Westside

Key responsibilities:

• Support the community manager with day-to-day property operations
• Assist with leasing, renewals, resident retention, and occupancy goals
• Manage delinquency, collections, payment plans, and resident account follow-up
• Review resident ledgers and ensure account balances are accurate
• Assist with monthly reporting, financial tracking, and variance review
• Support invoice processing, purchase orders, and expense management
• Respond to resident concerns and help resolve issues in a timely and professional manner
• Assist with lease administration, move-ins, move-outs, transfers, and renewals
• Monitor leasing traffic, availability, pricing, and exposure
• Support the onsite team and help maintain accountability and strong customer service standards
• Assist with property inspections, curb appeal, and overall community standards
• Maintain accurate resident files, documentation, and system records
• Ensure compliance with Fair Housing requirements and company policies
• Step in to support the community manager and onsite team as operational needs arise

Qualifications:

• Previous multifamily property management experience required
• Previous assistant community manager or assistant property manager experience strongly preferred
• Strong experience with collections, delinquency, and resident account management
• RealPage experience required
• CRM experience preferred
• Strong understanding of leasing, renewals, resident relations, and property operations
• Comfortable reviewing reports, ledgers, and property financial information
• Excellent organizational and follow-up skills
• Strong written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Professional, dependable, and solutions-oriented
• Knowledge of Fair Housing and applicable multifamily regulations

The ideal candidate:

You are organized, proactive, and comfortable taking ownership of your responsibilities. You understand how the assistant community manager role impacts both resident experience and the financial performance of the property. You are confident handling collections, resident concerns, leasing support, and administrative responsibilities while working closely with the community manager and onsite team.

If you are an experienced multifamily professional with RealPage experience who is looking to grow your career and take on a key leadership role within a high-performing community, we would love to hear from you.