Assistant Property Manager (Voke Lofts & Canal Lofts)

About the Opportunity  

WinnCompanies is seeking an Assistant Property Manager to join our team at Voke Lofts & Canal Lofts, consisting of 116-unit in 2 multifamily residential communities located in Worcester, MA.

In this role, you will support the Property Manager in the day-to-day property management operations of the community, including leasing, resident relations, rent collections, accounts payable, accounts receivable, and property administration. This is an excellent opportunity for someone looking to build a career in multifamily housing and property management.

The pay range for this role is $22.59-$30.00 per hour.

Responsibilities:  

• Support the day-to-day operations of a multifamily residential community, ensuring excellent resident service and operational efficiency.  
• Assist with leasing activities, including apartment tours, application processing, recertifications, and lease renewals.  
• Monitor rent collections, post payments, enforce collection policies, and assist with delinquency management.  
• Respond to resident concerns and help maintain positive resident relations and customer satisfaction.  
• Prepare financial reports, resident correspondence, recertification notices, and other property documentation.  
• Process purchase orders, invoices, and accounts payable transactions.  
• Assist with property operations, financial administration, and occupancy-related activities.  
• Serve as acting Property Manager in the Manager's absence, as needed.  

Requirements:  

• High school diploma or GED equivalent.  
• Up to 1 year of experience in property management, leasing, customer service, administrative support, or a related field.  
• Up to 1 year of supervisory, team lead, leadership, or mentoring experience.  
• Proficiency with Microsoft Office and web-based business applications.  
• Strong customer service, communication, and organizational skills.  
• Attention to detail and ability to manage multiple priorities in a fast-paced environment.  
• Willingness to learn and grow within the property management industry.  
• Ability to work effectively with diverse residents, colleagues, and vendors.  

Preferred Qualifications:  

• Associate's degree.  
• Experience with Yardi, RealPage, or other property management software.  
• Experience in multifamily housing, affordable housing, LIHTC, HUD, or Section 8 environments.  
• Knowledge of leasing, resident retention, and property operations.