Burnsville, MN - Maintenance Manager - MVTA

Key Accountabilities

Core Competencies and Responsibilities

• Ensures that Shop Safety policy, procedures and regulations are implemented and a safe working environment is provided in all maintenance areas, and working with the Safety Manager in conducting monthly Maintenance Safety Meetings

• Coordinates with the Operations Department regularly to ensure vehicle readiness; implements corrective action / process changes necessary to maximize vehicle availability and minimize late pull outs

• Ensures the implementation of a detailed Preventive Maintenance Inspection program for each vehicle type, the operating facility and equipment that is compliant with OEM, Client and Keolis Standards

• Ensures achievement of all maintenance-related contract performance standards set by Client (or Keolis) including type and timeliness of PMIs, miles operated between road calls, time “out of service”, missed service

• Leverages intimate knowledge of contractual maintenance requirements, collective bargaining agreement, and maintenance P&L to direct operations in a compliant and fiscally responsible manner 

• Ensures compliance with Keolis’ Maintenance and Quality Assurance Policies and Procedures; including performance of PMI Audits

• Routinely performs road call, “late pulls” and vehicle readiness root cause analyses and adjust PMI, vehicle servicing or other maintenance processes to prevent recurring problems

• Ensure that maintenance technicians are trained on current operating procedures, are properly equipped, and motivated so that the maintenance program can be accomplished in a safe, timely, and cost-effective manner

• Schedules employees for the department; ensures the effective supervision of mechanics and other shop workers

• Conducts routine “toolbox” meetings and “Gemba walks” to review shop operating, repair issues and administrative matters 

• Responsible for hiring; discipline up to and including termination; approving salary increases or decreases; training and employee development; planning and directing the work; handling employee complaints or grievances; and handling performance reviews

• Approves priority of maintenance and repairs based on availability of materials and parts and requirements of scheduled operations 

• Oversees the development of efficient repair schedules; reviews repair cost estimates 

• Coordinates work performed by outside vendors 

• Controls and monitors inventory of parts, tires, lubricants and fuel (as required) 

• Schedules and administers fleet maintenance, assists in troubleshooting problems with equipment

• Ensures compliance on a day-to-day basis with State, Federal, Company and Client requirements

• Participates in the development and administration of the operational and/or capital budget

• Works closely with location general manager and regional and corporate support management providing status of maintenance and budget requirements. Reviews financial and budget variances, review repair orders or code and approve account payable documents

Knowledge and Experience

• 3 -10 years of heavy-duty vehicle maintenance experience with a keen focus on Electric Vehicles (EV) and other new energies.

• Minimum 5 years of maintenance experience in a public transportation environment at or above the supervisory level

• Bachelor's or Associate's degree preferred; High School/GED diploma required 

• Mechanical school certificate and/or ASE certification required; Master Certification preferred 

• Computer skills including Microsoft Office, Vehicle Maintenance and Inventory Management Software (multiple)

• Willing to work flexible hours to meet the needs of the business 

• Valid driver license. CDL preferred

• Excellent written and oral communication skills

• Broad understanding of all mechanical systems related to transportation vehicles

• Familiarity with laws/regulations associated with the safe operation of maintenance facilities

• Ability to read, interpret and apply documents such as safety rules, operating and maintenance instructions and procedure manuals 

• Ability to organize and perform work efficiently; strong attention to detail and data-savvy 

• Ability to work well with labor

• Travel requirement (as a percent): Could be as high as 90% depending on the nature of the training location and job assignment.

Safety Culture

• Establish and maintain a culture of safety so that safety is the front of mind consideration for all employees and a way of life within the organization.

• Contribute to the safety culture through displaying exemplary safety oriented behaviors

• Ensure that all changes to the maintenance and asset management system are properly implemented to prevent any potential negative impacts on the operation, and in particular on safety.

Training

• Provide advice on competencies and technical academic requirement required at location.

• Recommend the training required to continuously enhance technical competencies.

Environment

• Report compliance with environmental policies and regulations to the VP, Safety.

• Ensure that the location is compliant with applicable regulatory requirements. Work closely with operations staff to complete proper documentation reporting and compliance records. Know regulatory requirements include, but are not limited to:

o Occupational Safety and Health Administration (OSHA)

o Environmental Protection Agency (EPA); Storm Water Permits (SWPPP)

o Local Fire Departments

o Hazardous Materials Business Plan, Spill Control and Countermeasure Plan (SPCC)

o If applicable:

o California Air Resources Board (CARB)

o Air Quality Management District (AQMD)

o California Highway Patrol (CHP)

o Other regulatory bodies as appropriate