Commercial Property Manager (Retail)

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Summary 

The Property Manager (PM) is responsible for providing direct management oversight for the assigned retail properties. The Property Manager is responsible for maximizing NOI and asset value on behalf of JLL clients. Specific responsibilities include property management, operations, maintenance, client, and tenant relations, supporting the leasing team, marketing, accounts payable collections, annual budgeting, risk management and financial reporting.

This position will be required to be based out of Houston, TX.

Job Responsibilities   

Job Responsibilities   

Operations

• To develop, articulate and implement business plans for each assigned property, that are consistent with the owners needs and objectives to maximize asset value and NOI
• Monthly / Quarterly financial and management reporting as required by client
• To provide oversight of contractors and maintenance personnel at properties to ensure they are being maintained properly and as required.
• To build relationships to retain current business, expand opportunities with existing clients and leverage that in pursuit of additional clients and business opportunities.
• Understanding the leasing process and effectively supporting the broker/agency leasing team.
• Maintain/Update Emergency Response Manuals and hold regular meetings with tenants.
• Ensure the assigned properties are managed consistent with JLL’s Core Practices and Standards of Excellence

Financial Performance

• To project and achieve budgeted financial goals as outlined in the approved annual operating budget while adding value to the property(s) with prudent management and business decisions.
• Implement the approved business plans and achieve the budgeted financial goals as outlined in the approved annual operating budget while adding value to the property(s) with prudent management and business decisions

Marketing

• Build relationships with tenants to retain current business, expand opportunities with existing clients and leverage that in pursuit of additional clients and business opportunities

• Supporting the marketing efforts of the property

Leasing

• Ensure the Assistant Property Manager’s responsibilities are being completed as required
• Understanding the leasing process and effectively supporting the broker/agency leasing team 

Skills and Knowledge   

• In depth understanding of financial aspects of property performance § Competency using Microsoft Office, navigating the internet, general use of personal computer
• Be customer focused – dedicated to meeting the expectations and requirements of internal and external customers
• Act with customers in mind, establish and maintain effective relationships with customers and gain their trust and respect
• Plan and organize – establish course of action to accomplish goals, develop plans for achieving results, orchestrate multiple activities at once to accomplish goals, uses resources effectively and efficiently, measure performance against goals, evaluate results
• Time Management – use time effectively and efficiently, concentrate efforts on a priority basis, time efficient & results oriented and successfully attends to a broader range of activities
• Interpersonal Savvy – relates well to all kinds of people in the organization, builds appropriate rapport, builds constructive and effective relationships, communicates well, and uses diplomacy and tact
• Possess excellent written/oral communications – be able to write and speak clearly and succinctly in a variety of communication settings and styles, be able to project confidence and professional expertise
• Problem Solving – Takes responsibility for solving problems, manages others well in problem solving and uses logic and innovative methods to solve difficult problems

License- Real Estate License  

Education/training – Bachelor’s degree (B.A./B.S.)      

Years of relevant experience – At least 5 years’ experience in retail property management, multiple property responsibilities preferred.  

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.