Community Manager
Morgan Properties
- Location
- Onsite (Tonawanda, NY)
- Compensation
- $63k - $67k/yr
- Employment
- Full-time
- Level
- Mid Level
About the Role
Morgan Properties is a national real estate investment and management company owning and managing over 110,000 multifamily units. The Community Manager role focuses on executing daily property operations, supporting resident experience, and ensuring community standards are met.
Skills
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability coverage
- 401(k) with match
- Paid time off
- Sick leave
Perks
- Apartment rental discount
- Morgan essentials stipend
- Renewal commissions
Full job details
Join Our Team as a Community Manager – Support Operations, Build Community, and Drive Resident Experience!
Are you highly organized, detail-oriented, and motivated by keeping operations running smoothly? Morgan Properties is seeking a Community Manager to play a key role in executing daily operations, supporting resident experience, and ensuring community standards are consistently met.
In this role, you will be responsible for owning key operational processes, managing administrative processes, and partnering with your Area Community Manager to ensure priorities are executed effectively across the community.
What You Can Expect from Us:
Excellent Pay: $63,000-$67,000 / year
20% Apartment Rental Discount
$300 Morgan Essentials – paid quarterly
Renewal Commissions
Medical, Dental & Vision Insurance
Life and AD&D Insurance
Long & Short-Term Disability Coverage
401(k) with Company Match
Generous PTO + 10 Holidays + Sick Leave
Employee Assistance Program (EAP)
What You’ll Do:
Resident Engagement & Leasing
Resolve complex resident concerns, including legal matters, with professionalism and sound judgment
Manage the full resident lifecycle: move-ins/move-outs, lease renewals, and retention efforts
Operations & Financial Administration
Execute property inspections, monitor curb appeal, and ensure safety and compliance standards are met
Manage resident accounts, collections, ledgers, and financial reporting with accuracy and timeliness
Track occupancy, revenue, and leasing activity, ensuring data is up to date and aligned with community goals
Follow established processes and escalate issues when additional support or direction is needed
Collaboration & Execution
Partner closely with the Area Community Manager to execute operational priorities and community initiatives
Coordinate with on-site teams and support partners to ensure tasks are completed efficiently and on time
Maintain organization across competing priorities, ensuring follow-through and attention to detail
Contribute to a professional, service-driven environment through reliable execution and communication
What We Expect from You:
Experience in property management or customer service management preferred
Strong organizational skills with the ability to manage multiple priorities and follow through on tasks
High attention to detail and ability to manage processes with accuracy
Customer service mindset with strong problem-solving ability
Comfort working cross-functionally in a support or coordination role
Valid driver’s license
Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Get To Know Us:
Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.
Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.