Facilities Manager

Job Title

Facilities Manager

Job Description Summary

The purpose of this position is to provide leadership and management for the facilities organization at a specific location, set of buildings, or campus environment. The Facilities Manager is charged with the day-to-day implementation of policies, procedures, programs and workplace services delivery that provides a well-managed and well-maintained building. An emphasis of this role is placed on a positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination with the client's goals and objectives. This position coordinates the activities, financials, vendors and manpower required for current and future needs of the building and operations.

Job Description

Key Relationships

External relationships: this role will interact the client, client staff, and other client vendors.
Internal relationships: this role will interact with the Assistant and/or Chief Engineer and other C&W co-workers as well as the Facilities Manager.

Responsibilities

• Lead the day-to-day operations of assigned facility(ies) or campus, ensuring delivery of best-in-class services across custodial, life safety, engineering, landscaping, snow removal, pest control, water treatment, and general maintenance.
• Ensure all services are delivered in alignment with client expectations, C&W policies, and applicable regulatory requirements.
• Supervise and develop a cohesive technical and administrative team, fostering a culture of responsiveness, professionalism, inclusion, and safety. Provide effective hiring, coaching, performance management, and motivation.
• Maintain a strong field presence to support operational excellence and team engagement.
• Oversee all vendor and contractor relationships, including scope development, quote review, purchase orders, scheduling, on-site supervision, and performance validation.
• Ensure all contracts are reviewed regularly, competitively bid as required, and that invoicing aligns with contract terms.
• Utilize CMMS and other C&W/client platforms to manage work orders, preventive maintenance, and asset tracking. Extract and analyze data to inform staffing, capital planning, and maintenance strategies.
• Ensure timely and accurate completion of all site-specific documentation and compliance reports, including manuals, logs, safety documentation, insurance certificates, and regulatory filings.
• Respond promptly and positively to tenant and occupant needs, ensuring issues are resolved in accordance with service level agreements and client objectives.
• Prepare and manage operating and capital budgets, forecasts, and financial reports. Ensure compliance with financial controls and meet performance targets.
• Support the development of long-term capital plans and cost-reduction initiatives. Make informed recommendations for capital investments and facility improvements.
• Promote a culture of safety by providing training, resources, and leadership that ensures environmental health and safety standards are met or exceeded.
• Understand critical systems and assets, their operational impact, and associated risks. Ensure appropriate preventive maintenance, change management, and contingency planning are in place to support 100% uptime.

Knowledge & Experience

• Bachelor’s degree in Facilities Management, Business Administration, Engineering, or a related field required.
• 5–7 years of experience in facilities or property management, preferably in a commercial, high-rise, or campus environment.
• 3+ years of supervisory experience in a facilities setting.
• Strong understanding of facilities operations, construction, vendor management, and financial oversight.
• Experience with CMMS, work order systems, and building management systems (BMS); Yardi experience a plus.
• Familiarity with critical systems environments and compliance documentation.
• CFM, FMA, LEED O&M, or other relevant certifications preferred.

Key Competencies

• Communication Proficiency (oral and written)
• Technical and Operational Expertise
• Problem Solving and Analytical Thinking
• Leadership and Team Development
• Financial and Budget Management
• Vendor and Relationship Management
• Strategic Planning and Execution

• Associate’s degree in Facilities Management, Building Operations, Business, or a related discipline is required.
• Bachelor’s degree is preferred.

RELEVANT EXPERIENCE

• Minimum of 3–5 years of experience in commercial or industrial real estate, with a focus on facility management.
• Demonstrated expertise in maintenance, construction, engineering, and comprehensive property operations.
• Experience with CMMS/Work Order Management systems is preferred.

ADDITIONAL QUALIFICATIONS

• Industry certifications such as Certified Facility Manager (CFM), IFMA, or BOMA credentials are strongly recommended.
• Ability to interpret construction specifications and architectural blueprints.
• Proficiency in contract language and management agreements.
• Skilled in Building Management Systems (BMS) operation and monitoring.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong financial acumen, including budgeting, forecasting, and financial tracking.
• Familiarity with financial systems such as Yardi is a plus.

Physical Work Requirements
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions:

• Must be able to sit, stand, or walk for extended periods
• Frequent reaching, bending, and movement between buildings or outdoor areas
• Regular use of office equipment including phones, computers, scanners, and copy machines
• Ability to lift up to 40 pounds and support event or office setup tasks
• Visual and auditory acuity sufficient to read documents and communicate clearly

Scheduling
Most schedules work typical business hours based on location assigned. Based on client need, the role could be scheduled as the only maintenance staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments); may require shift work and/or on-call duties and over time. Must be willing and able to support after-hours/weekends building-related activity as required. The role may be assigned and must be able to respond to client callbacks for regular repair and/or emergencies events.

Other Duties
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Conditions of employment
All offers of employment are contingent upon: Legal Documentation establishing identity and eligibility to be legally employed in the US/United States Citizenship, Drug Testing, Criminal background check, Clean DMV record (for related driving roles), Education verification, and Reference checks.

AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 97,750.00 - $115,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”