Facilities Manager

Location: Fitchburg MA
Reports To: Vice President of Operations
Employment Type: Full-Time

Position Summary: The Facilities Manager is responsible for overseeing the maintenance, safety, compliance, and operational readiness of the organization’s facilities, grounds, equipment, and vehicle fleet. This position combines hands-on technical experience with leadership responsibilities to ensure all residential properties and main campus are maintained in a safe, clean, compliant, and hazard free condition.

Responsibilities:

· Perform and oversee routine maintenance and repair of facilities, grounds, and equipment, including: -

o Plumbing (e.g., repairing leaks, clearing blockages)

o electrical (e.g., replacing outlets/switches, troubleshooting outages)

o Light construction (e.g., shelving, wall repair, ceiling tiles)

o General upkeep (e.g., painting, lawn care, seasonal tasks)"

· Creates systems, maintains schedule, and supports Facility Supervisor with preventative maintenance for all residences and main campus to remain safe, clean, and hazard free.

· Schedules and coordinates with Facility Supervisor on external inspections (e.g., fire, building, housing, vehicle inspections)

· Schedule reoccurring services (HVAC, fire alarm, elevator, waste removal, shredding) and ensuring documentation is electronically filed for compliance.

· Completes required routine safety walk through inspections and completes compliance documentation, including quarterly facility inspections, monthly checks of emergency lighting and hot water systems, and appliance checks.

· Creates schedule for and performs snow removal and seasonal property maintenance.

· Responsible for maintenance, repairs, operational readiness, and documenting compliance of the organization’s vehicle fleet.

· Creates system for and supports facility team in completing and documenting monthly vehicle inspections.

· Coordinates and oversees work performed by external contractors.

· Connects to community to expand the diverse selection of contractors for services rendered at facilities.

· Communicate effectively with internal cross-functional teams regarding work orders, maintenance needs, and project updates.

· Track and document maintenance activities and service records

· Lead and coordinate implementation of systems, processes, and operational improvements.

· Monitors, replies to, organizes and analyzes trends of facility work orders/tickets.

· Supervision of Facilities team, and goal setting for facility team, along with performance evaluations and developing teammates skill sets and coaching team to success through mentoring.

· Participates in and coordinates 24-hour emergency response coverage as needed.

· Other duties as assigned.

Qualifications:

· High school diploma or GED required

· Four years of experience can be substituted for educational requirements.

· Minimum of four years of experience in comparable work with transferable skills.

· Valid drives license and acceptable CORI/background check required.

· Strong organizational, problem solving, and communication skills

· Ability to manage multiple priorities in a fast paced, hands-on environment.

· Ability to lead and develop cross functional team.

Physical Requirements:

· Ability to lift up to 50 lbs, with frequent lifting/carrying of up to 25 lbs.

· Frequent standing, walking, bending, lifting, pushing, pulling, and twisting.

· Ability to perform physically demanding maintenance tasks in various environments.

Mission Alignment:

· Support safe, accessible, and inclusive environments for individual’s disabilities and their families.

· Demonstrate respect, responsiveness, and accountability in all interactions.

· Contribute to a culture of teamwork, shared responsibility, and service excellence.