Facilities Manager - Two Light Luxury Apartments

Job Summary

Maintenance Supervisor perform routine and extensive preventative maintenance and repair procedures throughout the community while performing a variety of skilled duties in one or more of the building trades, such as painting, make readies, carpentry, minor electrical, or other recognized crafts of maintaining and repair the community. Conducts all business in accordance with Company policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

Essential Duties & Responsibilities

Maintenance

• Perform routine, repetitive daily inspection of property exterior and interior to maintain Company brand standards.
• Escalates and communicates inspection findings, resident inquiries, and other concerns as necessary to management.
• Utilizes property management software to check for work orders in a timely and continual manner.
• Completes documentation in a timely and detailed manner following a completed work order request.
• Diagnoses and performs minor and routine maintenance/repair involving the following on a daily basis.
  • Electrical and plumbing (including water lines)
  • A/C and heating systems
  • Appliances (when applicable)
  • Water irrigation systems.
  • Stairs, gates, fences, patios, railings.
  • Tile, carpet, flooring.
  • Roofing, gutters, fasteners.
  • Interior/exterior lights.
  • Fireplaces, ceiling fans.
  • Gas fixtures and appliances (where applicable).
  • Sprinkler systems (where applicable).
  • Shutters, doors, cabinets, windows, sliding glass doors.
  • Water features including but not limited to spas, pools, fountains, etc.
  • Boiler, gas and electric.
  • Door locks, P.O. boxes and locks.
  • Security systems (where applicable).
  • Ceiling leaks.
  • Pool areas, tile, jacuzzi, pool furniture.
• Completes all make ready turns in a timely manner according to Company policies and procedures.
• Notifies the Facilities Manager in a timely manner of all supply order needs.
• Completes all assigned repairs and projects efficiently in accordance with Company policy and procedures, and code requirements.
• Maintains accurate records of preventative maintenance performed and any follow-up actions required.
• Assists with preventative cosmetic and mechanical maintenance as needed.
• Performs weekly safety checks throughout the facility to ensure a safe and clean environment for all patrons to eliminate hazards.
• Assists in creating key sets for team members, residents, and vendors as requested by management.
• Interact with residents, guests and employees in a warm and welcoming manner.
• Maintains resiliency in dealing with residents and guests in all type of business conditions.
• Work effectively and courteously with fellow employees.
• Execute daily cleaning of all floors, windows, walls, stairs, and elevators.

General

• Complete Company required continuing education and training courses.
• Uphold the Company standards of professional appearance.
• Maintains resident confidentiality in adherence to all federal and local laws.
• Uses proper safety gear for tasks as needed.
• Maintains cleanly and organized work cart and facilities department.
• Flexibility in scheduling which may include nights and weekends.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

• Strong knowledge of manual and electrical hand tools.
• Strong knowledge in user-moved aids such as wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, and double ladders.
• Strong knowledge for proper use of cleaning chemicals for cleaning and personal protective equipment.
• The ability to quickly find viable solutions to problems as they arise.
• Strong sense of urgency, adaptability, flexibility, and resourcefulness.
•  Proficient with industry property management software. Entrata preferred.
• Ability to read, follow instructions and management directive, and understand visual aids.

Supervisory Responsibility

• This position has supervisory responsibilities. 

Education & Experience

•   High school diploma or equivalent preferred.
•  Five plus years experience in related building maintenance.
•  CPO certification preferred.
• EPA certification preferred. 

Working Conditions

•  Must be able to lift and stack objects up to 50 pounds, occasionally and frequently exert 10 to 20 pounds of force to lift, carry, push and pull or otherwise move objects.
• • Over 150 lbs.- less than 1% of the time
  • 75-150 lbs.- occasional need 1% to 33% of the time
  • 25-75 lbs.- frequent need 33% to 66% of the time
  • 1-25 lbs.- constand need 66% to 100% of the time
• Frequent to constant periods of standing and walking, which may include climbing ladders and staircases.
• Must be able to reach above shoulders.
• Must be able to stoop, kneel, crouch, twist/turn and reach; bending at the waist.
• Must be able to grasp, grip and turn all handle tools and equipment.
• Work environment will be indoor and outdoor with exposure to extreme weather.
• This position requires the ability to write including inventory maintenance, requisition requests, required maintenance reports.
• This position requires the ability to rotate in an “on call” status.
• Must be able to perceive the nature of sound, utilize near and far vision, depth perception, provide oral information, and possess the manual dexterity to handle and work with various materials and objects which are essential aspects of this position.

Environmental Conditions

 This position may have to manage a number of projects at one time, and may be interrupted frequently to meet theneeds and requests of residents, clients and contractors. This position may find the environment to be busy, noisy and will need excellent organizational and time and stress management skills to complete the required tasks. 

 Mental Demands

This position will have to manage a number of requests and situations at one time. Stress may be caused by the need to complete tasks within tight deadlines.