Leasing Agent
Meritus Property Group
- Location
- Onsite (Tacoma, Washington)
- Compensation
- $22 - $23/hr
- Employment
- Full-time
- Level
- Mid Level
Posted 2 weeks ago
About the Role
Meritus Property Group seeks a Leasing Agent to attract and retain tenants for its multifamily and commercial portfolio. The role focuses on conducting property tours, processing applications, and ensuring high tenant satisfaction and occupancy rates.
Skills
Leasing
Sales
CRM
Yardi Voyager
Administrative Skills
Customer Service
Property Maintenance Coordination
Upselling
Customer Relationship Management
Tenant Relations
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Holidays
- Retirement Plan
- Employee Assistance Program
Perks
- Employee Rent Discounts
Full job details
As a leasing agent, you will be the face of Meritus, responsible for attracting and retaining tenants for our portfolio of properties. You will play a vital role in ensuring these properties are fully occupied and tenants are happy with their experience with Meritus.
What you’ll do- includes but is not limited to:
- Conduct property tours and showcase available units to prospective tenants
- Respond to inquiries from potential tenants and provide information about the property
- Process rental applications, including conducting background and credit checks
- Prepare lease agreements and ensure all necessary paperwork is completed accurately
- Collect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System)
- Coordinate move-in and move-out inspections with tenants
- Address tenant concerns and maintenance requests in a timely manner
- Assist with property maintenance, including scheduling repairs and coordinating with vendors
- Utilize phone etiquette to handle incoming calls and provide excellent customer service
- Upsell additional services or amenities to current and prospective tenants
- Maintain positive relationships with tenants to ensure high levels of tenant satisfaction
Please note: this position requires frequent commuting between properties
Qualifications:
- Strong leasing and sales skills and background
- Proficient in using CRM and Yardi Voyager software for property management tasks
- Administrative skills for handling lease agreements, rental applications, and other documentation
- Excellent customer service skills to effectively communicate with tenants and address inquiries or concerns
- Knowledge of property maintenance procedures to coordinate repairs and ensure a well-maintained property
- Ability to upsell additional services or amenities to enhance tenant experience
- Customer relationship management skills to build positive relationships with tenants and address their needs
Company Benefits:
- Medical, Dental and Vision insurance
- Employee rent discounts
- Paid time off/Holidays
- Retirement plan
- Employee Assistance Program
- Other voluntary insurance programs