About the Role

Capstone Properties, LLC is seeking a Leasing Agent to provide high-level customer service and administrative support within its property management operations. The role involves managing resident relations, coordinating maintenance, and handling leasing duties under the supervision of the Property Manager.

Skills

Customer Service Administrative Support Lead Tracking Scheduling Filing Rent Collection Data Entry Microsoft Office Word Excel Outlook Communication Property Management

Full job details

Description

Under the direct supervision of the Property Manager, leasing agents are responsible for general office, administrative and leasing duties to provide a high level of customer service to our prospective, current and future residents.

PRIMARY DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by the supervisory personnel.

Answering the phone
Leasing functions (lead tracking software, prospect follow-ups, generating new leads)
Sorting the office mail
Scheduling and completing tour appointments
General filing
Collects rent and writes receipts
Photo copies checks and other material
Assists in all mailings
Places follow up maintenance calls to residents to survey quality of work performed by the maintenance staff
Maintains log to document vendors working within the building
Monitors supplies
Completing and auditing lease files
Preparing move-ins (keys, move in packets, walking units, etc)
Other duties as assigned by the Property Manager

REQUIRED QUALIFICATIONS

Minimum of 1 year Sales experience

Requirements

PREFERRED QUALIFICATIONS

High School Graduate required Business or Trade School preferred
Knowledge of or experience working with the latest version of MS Office programs to include Word, Excel and Outlook

To perform this job successfully, an individual must be able to perform each primary job duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.