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Property Management Jobs
GPI Management

Leasing Agent - Houston, TX

GPI Management

Location
Onsite (Houston, TX)
Employment
Full-time
Level
Entry Level
Posted 1 week ago

About the Role

GPI Management is seeking a Leasing Agent to drive occupancy and resident satisfaction by delivering a high-touch leasing experience. The role focuses on converting leads into leases, managing resident relations, and ensuring community readiness through professional customer service and sales expertise.

Skills

Sales Customer service Leasing Communication Presentation Interpersonal skills CRM systems Microsoft Office Fair Housing regulations Multitasking Relationship building Marketing

Perks

  • Commissions
  • Bonuses
  • Growth opportunities
  • Professional training

Full job details

Position Summary

Leasing Agent is responsible for delivering an exceptional, high-touch leasing experience to prospective and current residents. This role serves as the first point of contact for the community and plays a critical role in driving occupancy, resident satisfaction, and brand reputation through professionalism, sales expertise, and superior customer service.

Key Responsibilities

  • Greet, engage, and tour prospective residents, showcasing luxury amenities, floor plans, and community features

  • Build strong relationships with prospects to convert leads into leases

  • Execute lease agreements accurately and in compliance with Fair Housing laws and company policies

  • Follow up with prospects through calls, emails, and CRM systems to maximize conversions

  • Maintain expert knowledge of pricing, availability, market trends, and competitors

  • Deliver exceptional customer service to current residents and assist with lease renewals

  • Process applications, screenings, and move-ins efficiently and professionally

  • Collaborate with the property management and maintenance teams to ensure readiness of units

  • Maintain a clean, welcoming leasing office and model units at all times

  • Participate in marketing initiatives, resident events, and outreach activities

  • Collect and encourage positive online reviews and referrals

Qualifications

  • High school diploma or equivalent (college coursework preferred)

  • Minimum 1 year of leasing, sales, hospitality, or luxury customer service experience preferred

  • Strong sales skills with a customer-focused mindset

  • Excellent communication, presentation, and interpersonal skills

  • Professional appearance and demeanor

  • Ability to multitask in a fast-paced environment

  • Proficiency with leasing software, CRM systems, and Microsoft Office

  • Knowledge of Fair Housing regulations required

  • Availability to work weekends and flexible schedules as needed

What We Offer

  • Competitive base pay plus commissions/bonuses

  • Growth and advancement opportunities

  • Professional training and development

  • A dynamic, luxury-focused work environment