Leasing Consultant

Description

Job Title: Leasing Consultant

Department: Leasing

Reports to: Property Manager

Employment Type: Full-Time, 40 hours/week

FLSA Status: Non-exempt

Schedule: Tuesday–Saturday, 9:30 a.m.–6:00 p.m. (Saturday until 5:00 p.m.); 30 minute daily unpaid lunch break and two 15-minute rest breaks Weekend work required as job duties demand.

Effective Date: August 1, 2026

Position Description:

This diverse role combines sales, customer service, and marketing to lease apartment homes to interested prospects. The Leasing Consultant serves as the first point of contact for prospective residents, leasing apartments through product demonstration and strategic marketing while helping drive occupancy and revenue for the community. Making residents feel at home is a key part of the role, with responsibilities that include maintaining high levels of resident satisfaction and retention. The Leasing Consultant also supports marketing efforts through web advertising, social media, and telephone or on-site surveys of competing communities, and partners with the Property Manager on renewals and general administrative functions. Service-minded individuals thrive in this position, as do those who enjoy selling a product they can truly be proud of representing.

Essential Duties/Responsibilities:

• Provides tours of the apartment community to potential residents for the purpose of leasing apartments, highlighting amenities, floor plans, and available units.
• Discusses with prospective residents the advantages of leasing at the property and guides them through the leasing process from initial inquiry to move-in.
• Keeps accurate records of phone and walk-in traffic using approved phone logs and marketing/property management systems; enters property traffic data in the computer system daily.
• Prepares and executes leases and related paperwork for qualified potential residents, including renewals.
• Conducts comparative market surveys as requested to help ensure competitive, accurate market pricing.
• Conducts outreach and online marketing (web advertising, social media, referral programs) as needed to generate leads.
• Completes reports as instructed by the Assistant Manager, Property Manager, and/or Director of Sales and Leasing.
• Assists residents with questions, maintenance requests, rent payments, and other day-to-day needs, supporting resident retention and renewal efforts.
• Maintains model units, tour paths, and common areas in a clean, welcoming, market-ready condition.
• Maintains a positive customer relations attitude at all times.
• Complies with all federal, state, and local Fair Housing regulations and ordinances.
• Performs other related duties as assigned.

Requirements

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills, with a genuine, service-minded approach.
• Excellent organizational skills, attention to detail, and time management, with a proven ability to meet deadlines.
• Ability to function well, and manage multiple priorities, in a high-paced and at times stressful environment.
• Comfortable with a goal-driven, sales-oriented environment and meeting individual and team leasing targets.
• Working knowledge of Fair Housing laws and commitment to consistent, compliant application of leasing policies.
• Proficient with Microsoft Office Suite (Word, Outlook) or related software; must be able to draft correspondence and memoranda. Yardi experience a plus.

Education and Experience:

• High school diploma required.
• 2 years of leasing experience with demonstrated sales ability required.
• Previous lease-up experience preferred.
• Must be reliable, follow through on commitments, and produce timely work to required or higher standards, pitching in as needed to get the job done.
• Must be attentive to detail and adhere to company standards.

Compensation:

The appointed candidate will be offered an hourly rate range between $22-$25 based on experience. Full benefits for FT employees including: medical, vision, dental, HSA, (employer contributions), $50,000 basic Life insurance employer paid, 401k employer match up to 4%. Employer paid Virtual clinic for employees enrolled in company Medical plan (medical, PT and Mental Health). Training opportunities. Company sponsored events, wellness programs. PTO, employee rent discount. Long/Short term employer paid. This position is eligible for MN Paid Medical and Family Leave.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Regular walking of the community and units while conducting tours, including navigating stairs.
• Must be able to lift up to 15 pounds at times (e.g., marketing materials, leasing supplies).

Work Environment:

Work is performed both in a leasing office setting and outdoors while touring the property in varying weather conditions.

About The Doran Group

The Doran Group is committed to providing well-maintained, safe, and welcoming properties for the communities we serve. We value reliability, craftsmanship, and a strong customer-service mindset in every member of our maintenance team.

The Doran Group is an Equal Opportunity Employer. This job description is intended to describe the general nature and level of work being performed and is not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Final candidates may be required, following a conditional offer where practicable, to complete job-related background screening, including criminal-history, employment-verification, and motor-vehicle-record checks, as applicable.