Leasing Consultant
Coastal Ridge
- Location
- Onsite (St. Louis, Missouri)
- Employment
- Full-time
- Level
- Entry Level
Posted 2 weeks ago
About the Role
Coastal Ridge is a vertically integrated multifamily real estate operator seeking a Leasing Consultant to drive leasing goals and enhance resident experiences at West Pine Lofts in St. Louis. The role focuses on sales, customer service, and property management within a luxury apartment community.
Skills
Leasing
Sales
Customer service
Communication
Property management software
Entrata
Microsoft Excel
Relationship building
Conflict resolution
Marketing
Administrative tasks
Lead management
Benefits
- Comprehensive benefits
Full job details
What You’ll Do:
As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.
Where You’ll Work:
West Pine Lofts offers luxury apartments in St. Louis, MO near SLU. Our Central West End location puts you near many dining and entertainment options, as well as just over one mile from Forest Park and two blocks from St. Louis University. Whether you are a student or young professional looking for an apartment, we have just the floor plan for you–we offer furnished and pet-friendly one and two-bedroom apartments in Central West End! West Pine Lofts also strives to simplify your living experience by offering water, sewer, and trash as included utilities. When you're ready to unwind from the day, throw on the television and free Wi-Fi. Simplify your living, and let us take care of you!
What You’ll Own:
- Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
- Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
- Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
- Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
- Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
- Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
- Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
- Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
- Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
- Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
- Collect move-in related fees and ensure all paperwork and funds are properly handled.
- Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
- Maintain and manage the community waitlist, communicating updates with prospects as needed.
- Perform other duties as assigned.
What You’ll Bring:
- High school diploma or equivalent required.
- Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
- Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
- Strong computer literacy and the ability to learn new systems quickly
- Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
- Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
- Ability to participate in emergency duties as needed.
Our Company:
Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.
What You’ll Get:
As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.