Leasing Consultant

About the Role:

Location: The Haven at Battle Creek. St Paul, Minnesota, onsite only position

Hours: Monday - Friday 9:00 am - 5:30 pm, 30-minute unpaid lunch

Pay: $21 - $23 per hour + $100 bonus per signed new lease and $50 bonus per signed renewal lease

Benefits:  Medical, Dental, Vision, 401k, HSA with qualifying plan selection, FSA, Life insurance, Long-term disability, paid time off, paid holidays.

The Leasing Consultant plays a pivotal role in the real estate and rental industry by serving as the primary point of contact for prospective tenants seeking affordable housing options. This position is responsible for guiding clients through the leasing process, ensuring they understand all terms and conditions while providing exceptional customer service. The Leasing Consultant will manage inquiries, conduct property tours, and assist with application processing to facilitate timely and efficient occupancy. Additionally, this role involves maintaining accurate records and collaborating with property management to optimize leasing strategies. Ultimately, the Leasing Consultant contributes to the success of the property by maximizing occupancy rates and fostering positive tenant relationships.

Minimum Qualifications:

• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Demonstrated effective communication skills, both verbal and written.

Preferred Qualifications:

• Previous experience in leasing or property management within the real estate industry.
• Familiarity with customer relationship management (CRM) software.
• Certification in Fair Housing laws or related compliance training.
• Real Page Experience
• Experience or knowledge of affordable housing programs and regulations.

Responsibilities:

• Respond promptly and professionally to inquiries from prospective tenants via phone, email, and in-person interactions.
• Conduct thorough property tours highlighting key features and benefits of available units, with an emphasis on affordable housing options.
• Assist applicants in completing leasing paperwork accurately and ensure compliance with all relevant housing regulations and policies.
• Maintain detailed records of leasing activities, tenant communications, and application statuses using Microsoft Office tools.
• Collaborate with property management and maintenance teams to address tenant needs and support community engagement initiatives.

Skills:

The Leasing Consultant utilizes Microsoft Outlook daily to manage communications and schedule appointments efficiently, ensuring timely follow-up with prospective tenants. Proficiency in Microsoft Word and Excel supports the preparation and organization of leasing documents, reports, and data tracking essential for maintaining accurate records. Effective communication skills are critical for clearly conveying leasing terms, addressing tenant questions, and building rapport to foster trust and satisfaction. Knowledge of affordable housing programs enables the consultant to guide applicants through eligibility requirements and compliance, ensuring adherence to regulatory standards. Together, these skills enable the Leasing Consultant to perform their duties with professionalism, accuracy, and a customer-focused approach.