Leasing Consultant
Coastal Ridge
- Location
- Onsite (Jacksonville, Florida)
- Employment
- Full-time
- Level
- Entry Level
Posted 3 days ago
About the role
Coastal Ridge is a vertically integrated multifamily real estate operator seeking a Leasing Consultant to drive leasing goals and enhance resident experiences at its luxury waterfront community in Jacksonville. The role focuses on prospect engagement, property tours, and comprehensive customer service to support community operations.
Skills
Leasing
Sales
Customer Service
Prospect Engagement
Property Tours
Objection Handling
Lead Management
Entrata
Follow-Up Communication
Property Marketing
Application Processing
Lease Execution
Resident Relations
Waitlist Management
Microsoft Excel
Property Management Software
Benefits
- Competitive Benefits
Full job details
What You’ll Do:
As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.
Where You’ll Work:
Edenfield Shores offers luxury living in Jacksonville, FL, on the St. Johns River. Our newly renovated 1-, 2-, & 3-bedroom pet-friendly apartments and townhomes feature quartz & granite countertops, stainless steel appliances, wood-style plank flooring, white shaker cabinets, and so much more. At Edenfield Shores, our residents come home to two riverside resort-style pools with a sundeck, a 24-hour fitness center, an outdoor grilling and picnic area, a tennis and soccer court, and so much more! Our community is situated directly on the St. Johns River, offering breathtaking waterfront views.
What You’ll Own:
- Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
- Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
- Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
- Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
- Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
- Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
- Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
- Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
- Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
- Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
- Collect move-in related fees and ensure all paperwork and funds are properly handled.
- Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
- Maintain and manage the community waitlist, communicating updates with prospects as needed.
- Perform other duties as assigned.
What You’ll Bring:
- High school diploma or equivalent required.
- Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
- Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
- Strong computer literacy and the ability to learn new systems quickly
- Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
- Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
- Ability to participate in emergency duties as needed.
Our Company:
Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.
What You’ll Get:
As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.