About the Role

Gross Residential, a vertically integrated real estate company with over 100 years of history, is seeking a Leasing Consultant to lease vacant apartments and manage resident relations. The role involves presenting community amenities, processing applications, and coordinating with maintenance staff to ensure exceptional living experiences.

Skills

Leasing Sales Customer service Microsoft Office Word Excel Outlook Conflict resolution Verbal communication Written communication Organizational skills Record keeping Scheduling

Full job details

Hampton Club Apartments searching for a qualified Leasing Professional who has a positive attitude and professional presentation skills to present apartments and community amenities. Previous leasing, sales, hospitality, or customer service experience is desired but will train the right candidate. Additionally, candidates must be organized and possess strong computer skills.

Duties and Responsibilities:

Lease vacant apartments to prospective residents by communicating the value of residency
Provide information to prospective residents about community amenities
Responds to phone and email inquiries from prospective residents
Compile leasing paperwork accurately
Process applications
Explains lease and all appropriate addenda to new residents
Assist with resident relations
Facilitate service request and forward to maintenance staff
Adheres to a varied work schedule, including weekends and some holidays, as required
Perform other duties as assigned

Qualifications:

Demonstrated proficiency in Microsoft Office, including Word, Excel and Outlook
Customer service skills and conflict resolution skills to overcome objections and resolve issues
Effective verbal and written communication skills
Strong organizational skills to maintain records and schedules
Bilingual in English/Spanish is a plus

Gross Residential is celebrating over 100 years in business and we offer competitive compensation and benefits, a supportive work environment with opportunities for professional development.