About the Role

Dorchester Management II is an award-winning property management company specializing in multifamily, senior living, and workforce housing communities. The Leasing Consultant role focuses on providing exceptional customer service, conducting property tours, and ensuring resident satisfaction and retention.

Skills

Customer Service Property Tours Leasing Fair Housing Compliance Tenant Relations Rent Collection Marketing Administrative Support

Full job details

Description

Provide customer service to prospective residents, including property tours, telephone inquiries, online marketing and communications, and performing move-in

Comply with all Fair Housing & Equal Housing Opportunity requirements

Comply with all appropriate state landlord/tenant statutes

Ensure that residents complete lease agreement paperwork completely and timely

Track and follow-up with prospective tenants utilizing traffic logs and guest cards

Ensure the timely collection of rents

Ensure that vacant, model and target apartments are spotless appliances and fixtures are in working conditions

Support with resident retention by assisting resident activities, following up with service requests within 24 hours of their completion, and handling resident concern.

Attend training and development seminars