Leasing Consultant

Position Summary: 

This Leasing Consultant is responsible for the leasing process from introduction to occupancy of the resident and maintains communication throughout the resident's tenancy. The Leasing Consultant interacts directly with prospective and current residents to achieve maximum occupancy.

Duties and Responsibilities: 

• Provides information about the apartments and the community to the prospective resident and schedule visits to the community. Responsible for maintaining budgeted occupancy by generating closing on leads at an acceptable pace.
• Greets visitors and determines if the community meets the client’s qualifications. Effectively explains all lease and community policies to new and current residents.
• Completes follow-up thank you notes and callbacks with prospects after initial community visit (if applicable).
• Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, and other related information.
• Accurately and efficiently prepares and assists with all leasing paperwork (i.e. applications, lease agreements and addendums, employment, and credit checks, and leasing move-in packets).
• Collects security deposits, rent, and all other funds associated with resident moves.
• Understands and complies with Fair Housing laws and standards.
• Supports the overall marketing efforts and offers input and suggestions regarding promotions and advertisements. Monitors community advertisements and the effectiveness of responses.
• Updates online advertising to reflect current market pricing weekly.
• Maintains awareness of local market conditions and trends. Contribute ideas to the property manager or leasing manager for marketing the community and improving resident satisfaction.

Minimum Qualifications and Requirements: 

• High School Diploma or GED is required 
• Knowledge of property management software 
• Strong organization and time management skills
• Strong presentation skills with the ability to sell and close prospective residents.
• Skills in communication both orally and in writing
• Skills in Microsoft Office products
• Ability to perform Market Analysis 
• Ability to use basic office equipment - computer, telephone, printer, copier, internet.
• Ability to be detail-oriented and plan activities.
• Strong ability to manage multiple priorities while maintaining consistent performance.

Preferred Qualifications and Requirements:

• Fluent in Spanish and English
• 1 year of previous sales, residential leasing, or related experience is preferred.
• Knowledge of property management software such as Yardi, Nexus, or other property management software is preferred.

Physical Demands and Work Conditions:

• The person in this role must be able to position him/herself (ex: kneel, crawl, crouch down) to fulfill the essential functions of the role none of the time. 
• The person in this role must be able to spend time walking all of the time
• This position requires the ability to remain in a stationary position (standing and/or seated more than half the time. 
• This position requires the ability to spend more than half the time viewing computer monitors.
• This position operates machinery and/or equipment that requires the constant use of hands/fingers/wrists (ex: typing, sweeping, slicing deli meat, operating the Point-of-Sale system, etc.) all the time.
• This position’s work area is climate-controlled (heat/AC) more than half the time. 
• This position requires work outdoors less than half the time.
• This position is exposed to hazard/chemical materials none of the time.
• The person in this position must be able to identify and distinguish between colors all of the time.
• This position operates heavy machinery none of the time.
• The person in this position must be able to maneuver (lift, move, carry, slide, etc.)   15 – 40 lbs. 

Travel Requirements: 

• This position has no travel requirements.

Other Duties: 

• Perform other duties as assigned. 

Work Schedule:

• Monday - Friday 9:00 am - 6:00 pm with a 1 hour unpaid lunch
• Saturday 10:00 am - 5:00 pm (Please note: You are expected to work two Saturdays per month on a rotating schedule. For any week in which you work a Saturday, you will receive one day off during the following week).