Leasing Consultant- Diamond Trail

Diamond Trail Apartments in Oklahoma City, OK has an opening for a Full-Time Leasing Consultant! (www.diamondtrailaptsok.com)

We offer full-time employees health benefits, paid vacation and sick time, 401K with a company match, and company-paid life insurance. We also offer tuition reimbursement and significant apartment rental discounts for staff.

Qualified candidates must be professional and friendly. The maintenance tech is responsible to maintain the physical integrity of the community at all times. This involves ensuring a safe and secure living environment for residents, visitors, and staff. To accomplish this goal, the responsibilities of the maintenance technician include; general repairs to the apartments / common areas of the buildings and grounds, vacant apartment preparation, trash removal, emergency repairs, cleaning, landscaping, ordering maintenance equipment, record keeping, accepting deliveries and moving furniture and/or appliances.

Core Duties:

• Address resident service and maintenance requests in a timely manner.
• Communicates with residents on any pending items or the status of service requests to ensure satisfaction.
• Keep the physical property throughout the community and immediately correct unsafe conditions.
• Maintain accurate records regarding preventive maintenance, service request, expenditures, apartment make-ready status, work in progress, etc.
• Ensure all make-ready repairs and services are completed on schedule.
• Rakes, sweeps, shovels, and salts property grounds as circumstances warrant.
• Changes locks and keys.
• Other duties as assigned.

Requirements:

• 1+ years of experience in property maintenance or equivalent maintenance-related fieldwork.
• Ability to interact professionally and efficiently with prospects, residents, staff, and management.
• Hands-on experience within basic plumbing, carpentry, electrical, heating and air conditioning systems (heat pump experience a plus), swimming pools, landscaping, and cleaning.
• Applicants must furnish their own tools and have transportation to pick up replacement parts and supplies from vendors.
• The applicant must be HVAC certified.
• Physical requirements include being able to lift up to 50 lbs., climb ladders and stairs, walk between buildings and on roofs, stoop, kneel, and bend as well as have hand-eye coordination and manual dexterity.
• Must be familiar with and adhere to all OSHA guidelines to ensure the protection of themselves and their team.
• Proficient knowledge of Microsoft Office Suite including Word, Excel, and Outlook
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• Must have the ability to travel to pick up replacement parts and supplies from vendors.
• Other duties as required.
• The selected applicant will also be required to complete a drug and background screening.

Work Hours: 40+hours a week, evenings, weekends, and on-call hours are required as circumstances warrant.

We are currently looking for an ambitious leasing consultant who is motivated by the opportunity to work for an hourly wage plus bonus. The Leasing Consultant is the property’s sales representative whose primary duties are to greet prospects, professionally present the features and benefits of the community while touring apartment homes, and secure lease agreements from qualified persons. The ideal candidate is service-oriented with exceptional communication skills and strives to make current residents feel welcome and comfortable in their community.

We offer full-time employees health benefits, paid vacation and sick time, 401k with a match, and more! Excellent growth potential as the portfolio expands.

Core Responsibilities:

• Personally, manage every aspect of the leasing process with prospective tenants.
• Always demonstrate the highest customer service to future tenants and current residents.
• Guide clients on tours, the application process, and close sales.
• Close sales on units to ensure maximized occupancy at all times as well as offering additional products or services to ensure customer satisfaction and maximize revenue flow.
• Maintain accurate and up-to-date records of prospective and current client history.
• Answer phone, email, and in-person communication in a timely and professional manner
• Handles resident concerns and requests with a positive customer service attitude to ensure resident satisfaction with management.
• Provides follow-through and assistance to Property Manager and support groups in coordinating the on-going maintenance of the property.
• Maintains community appearance and ensures repairs are noted and completed which requires regular community inspections and tours.
• Assists Property Manager with training all on-site staff to achieve operational goals of assigned property
• Other duties as assigned

Requirements:

• High School diploma or equivalent required.
• Requires strong sales and/or leasing experience
• High-level of interpersonal communication skills
• Able to maintain high energy, friendly demeanor, and perform in a fast-paced environment
• Able to perform entry to intermediate level mathematic functions without additional personnel assistance.
• National Apartment Leasing Professional (NALP) desired.
• Computer proficient in Microsoft Office and type at least 30 words per minute. Yardi experience a plus
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• Be able to work evenings and weekends if requested.
• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and the Fair Credit Reporting Act. Abide by all federal, state, and local laws and any other codes pertaining to apartments and property management.