Maintenance Manager - Bear Mountain

Compensation Amount:

Job Summary:

Job Description:

ESSENTIAL FUNCTIONS

• Receive directions from the General Manager and manage the unit’s maintenance operations.  Assist in analyzing and ensuring compliance with established budget with regards to maintenance procedures.  Schedule, supervise, and participate in the maintenance duties specific to the units.
• Recruit, supervise, train, schedule, discipline, review, and direct the maintenance staff.
• Process weekly payroll and control labor costs.
• Conduct scheduled inspections of designated buildings and equipment, check and repair equipment malfunctions. Manage a preventive maintenance program to record daily inspections for R&M.
• Make regular repairs to electrical, plumbing, heating, air conditioning and refrigeration equipment as needed.
• Respond immediately and resolve emergency facility needs/issues regarding safety/security/business requirements, including fire alarm systems; disengage electrical, water, or gas systems to protect building occupants and property.
• Lock and secure all buildings and facilities; monitor, activate and reset automatic security systems as appropriate; repair broken locks and maintain keys to the unit.
• Work with contractors for major repairs to HVAC/Plumbing/Electrical as needed to fulfill the needs of the facilities that can’t be completed by in-house maintenance staff.
• Ensure inventory/security of supplies is adequate for the maintenance of the hotel.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of facility’s equipment.  Notify General Manager of all unusual events, circumstances, or other safety or quality control issues.
• Always represent the company in a professional and positive manner. Maintain and enhance the company’s image when interacting with clients, guests, associates, and vendors.
• Maintain awareness of safety issues and report them immediately to the General Manager.
• Coordinate schedules to work with companies for conducting routine inspections and testing of systems to ensure proper operations.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Bachelor’s or Trade School Certification preferred.
• 3-4 years of hotel maintenance management experience.
• Strong technical knowledge/background in HVAC, Electrical, and/or Plumbing. Must have at a minimum of 2 certifications: in maintenance of boilers, plumbing, electrical and mechanical systems. Once hired, you must obtain the other two certifications within 180 days.
• Computer proficiency with the ability to utilize MS software including Outlook. Must be able to learn other systems required to fulfill the responsibilities of the position. 
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve both in a proactive and reactive capacity.

• Strong customer service abilities; actively looking for ways to assist customers and coworkers.
• Available Days, evenings, holidays and overnights as needed to manage maintenance requirements

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.  Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire workday and to climb steps regularly.
• Withstanding temperature extremes in indoor and outdoor environments.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
• Physical presence at the job site is essential to perform job duties.
• Valid Driver’s License required

EQUIPMENT USED

• Standard commercial HVAC, Electrical, and/or Plumbing repair equipment and typical office equipment (computer, fax, telephone, copier, scanner, among others).
• Field transportation vehicles, including golf carts, Gators, 15 passenger vans, and other motorized vehicles.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.