Office - Senior Property Manager

Join Our Team as a Senior Property Manager – Lead and Enhance Our Communities!

Are you a dynamic and proactive leader looking to make an impact across multiple apartment communities? We are seeking a dedicated Senior Property Manager to oversee the operational and financial success of two or more properties while holding Regional Manager responsibility for at least one assigned asset. If you’re an experienced property management professional with a passion for leadership, resident service, and financial performance, we want to hear from you!

What You Can Expect from Us:

We offer a comprehensive benefits package designed to support both your personal well-being and professional growth:

• 20% Rent Discount
• Competitive Base Pay
• New Lease Commissions
• Property Staff Shared Renewal Commissions (paid monthly)
• Morgan Essentials Incentives (paid quarterly)
• Employee Referral Program (Earn up to $750 per referral)
• Education/Tuition Reimbursement Program
• Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
• Retirement Plan: 401(k) with Company Match
• Generous Paid Time Off: Including 10 holidays per year and sick leave
• Employee Assistance Program
• Additional Employee Discounts on various services

What You’ll Be Doing:

As the Senior Property Manager, you will direct and coordinate all activities of the properties in your portfolio to ensure company and ownership financial and business objectives are achieved. You will be responsible for all operational and financial aspects of assigned apartment communities, including personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, reporting, and compliance with applicable laws and company policies.

Your Essential Responsibilities:

Team Management

• Coach, supervise, and oversee all on-site personnel
• Hire and terminate employees in accordance with company policies and Human Resources direction
• Conduct written performance evaluations and recommend salary increases
• Establish staffing schedules for routine operations and emergency coverage
• Hold weekly staff meetings to review performance, address ideas, and implement strategies
• Enforce company personnel policies including staffing, compensation, recruitment, and training
• Manage employee discipline and performance issues with Human Resources guidance
• Remain available on-call 24 hours a day for emergencies
• Ensure proper purchasing procedures and accountability for property expenses
• Enforce all safety initiatives and guidelines

Financial Management & Administration

• Oversee budgeting, capital budgeting, and weekly/monthly financial reporting
• Collect rent and make daily deposits from the 1st through the 10th of each month
• Manage delinquent accounts and initiate legal proceedings in accordance with local and state laws
• Maintain accurate financial and operational records
• Manage petty cash disbursement and reconciliation
• Monitor budget expenditures and operate within approved budgets
• Continually increase income while minimizing operating costs

Leasing & Resident Retention

• Assist with marketing, showing, and leasing of apartments
• Actively recruit prospective residents
• Review and approve all rental applications within 24 hours
• Ensure timely move-ins and accurate lease documentation
• Walk all vacant units weekly and maintain market-ready inventory
• Lead lease renewal efforts, including rent increases and lease changes
• Communicate regularly with residents and promote renewals
• Ensure resident service requests are acknowledged within 24 hours
• Promote resident satisfaction and retention daily

Maintenance & Property Oversight

• Inspect properties regularly and delegate maintenance needs to staff or vendors
• Supervise outside contractors in coordination with the Maintenance Supervisor
• Ensure grounds are clean and free of debris at all times
• Oversee move-in and move-out inspections and unit condition standards
• Maintain an adequate number of market-ready units by type
• Analyze maintenance operations to improve efficiency and reduce costs
• Obtain bids and purchase supplies for contract work
• Maintain accurate records for preventive maintenance, work orders, inventories, and inspections

Marketing Strategy

• Develop and implement marketing strategies for assigned properties
• Conduct monthly market surveys and competitive intelligence
• Oversee all marketing efforts including advertising, staff training, and traffic generation
• Maintain organized leasing files and office presentation
• Ensure strong and consistent curb appeal

Compliance

• Adhere to and enforce company policies outlined in the Employee Handbook, SSOP, ESP, and Emergency Management Manual
• Ensure compliance with all federal, state, and local laws, including Fair Housing regulations
• Enforce safety and security procedures for residents and employees

What We’ll Expect from You:

Qualifications

• Bachelor’s degree from a four-year college or university or 7–10 years of related property management experience, or an equivalent combination of education and experience
• Proven experience managing multiple properties and supervising management and maintenance teams
• Strong knowledge of budgeting, financial reporting, and operational controls
• Property Manager License and/or Real Estate License as required by state or local regulations
• ARM, CAM, CAPS, MPM, or RMP designations preferred
• Valid driver’s license and ability to travel between properties

Skills

• Strong leadership, interpersonal, and communication skills
• Sound judgment and problem-solving abilities
• Ability to analyze data and make informed operational decisions
• Proficiency with property management software, spreadsheets, and word processing programs