Leasing Agent

Company Overview

DP Management LLC is a commercial real estate firm based in Omaha, NE, dedicated to creating a workplace culture that feels like family. Our commitment to excellence and mutual support drives our success as we manage properties and foster lasting relationships with our team and clients.

Summary

We are seeking to add a motivated and customer-focused Part-Time Leasing Agent to join our property management team. The Leasing Agent will be responsible for assisting prospective residents, showcasing available units, and ensuring a smooth leasing process between multiple properties. This role is ideal for someone with strong communication skills and a passion for delivering excellent customer service.

Job Duties:
• Welcomes visitors by greeting them in person or on the telephone
• Focuses on renewals, resident retention, and 100% occupancy
• Collects rent from tenants, issues 3-day notices, and coordinates move-ins and move-outs
• Uses marketing and social media tools to build business
• Maintains a professional attitude and appearance at all times
• Maintains the phone systems by taking all calls within three rings.
• Responds to customers’ needs and informs maintenance or management of any tenant issues/repairs, while providing updates to the customer.
• Inspects units to make sure they are market ready
• Show apartments to prospects and tailor product knowledge according to the customers’ needs and by using suggestive selling
• Have prospects complete application and secure deposit in compliance with the Fair Housing Act
• Submit paperwork to Property Manager for approval and update prospects on the progress of their application
• Takes calls and messages for the Property Manager when directed
• Assists the Property Manager with filing needs
• Ensures office environment is clean and safe from workplace hazards

Skills:
• Strong customer service and sales skills
• Flexibility with scheduling
• Goal-oriented
• Relationship building skills
• Excellent communication skills
• Outgoing personality
• Problem solving skills
• Time management skills and efficiency
• Teamwork skills
• Positive attitude
• Honest, dependable, punctual, and respectful
• Able to follow policies and procedures

Qualifications:
• Experience with leasing and/or showing apartments strongly preferred
• 1+ years of experience in customer service is required
• 1+ years of experience in sales is preferred
• Experience with Yardi Voyager is a plus