Portfolio Community Manager
Esplanade Equity LLC
- Location
- Onsite (Woodstock, Georgia)
- Compensation
- $62k - $72k/yr
- Employment
- Full-time
- Level
- Mid Level
About the Role
Sixes Management Group is a premier association management company in metro Atlanta seeking a Portfolio Community Manager. The role involves overseeing a portfolio of associations, managing financial operations, and serving as the primary liaison for homeowners, vendors, and board members.
Skills
Full job details
Sixes Management Group is a fast growing association management (homeowners' associations, condominium associations, commercial associations, etc..) company based in Woodstock, Georgia providing community association management services to residential Homeowner, Property Owner, Condominium and Commercial Associations. Sixes Management Group aims to distinguish itself as the premier provider of community and association management services in metro Atlanta. Sixes Management Group provides exceptional service to its partner communities, is committed to adding value in all facets of the Association’s operations, and enhancing the quality of life for the owners and residents of the communities we manage. Sixes Management Group is seeking motivated career-oriented individuals to join our team!
Education and Experience Requirements:
- Georgia Community Association Manager or Real Estate Salesperson or Broker’s License Required
- Property Management / Association / Real Estate experience preferred
- Bachelor’s degree (B.A. / B.S.) in Business or related field from a 4-year college or university, or equivalent combination of education and experience preferred.
- Must have valid driver’s license
Skills Required for Successful Applicants:
- Strong customer service, communication, presentation, and interpersonal skills required.
- Action and results-oriented, enthusiastic.
- Ability to deal effectively with a diversity of individuals at all organizational levels., and operate effectively in a team-oriented environment
- Positive, can-do attitude with a commitment to excellence.
- Excellent time management and follow-through skills.
- Ability to handle many tasks simultaneously.
- Effective written and verbal communication skills.
- Advanced knowledge of Microsoft Office: Excel, Word and ability to learn new software
Essential Duties and Responsibilities:
General and Administrative:
- Oversee a portfolio of Associations or serve as an onsite property manager (portfolio size based on experience level and abilities)
- Assure that the policies, resolutions and goals of the Board are carried out
- Be knowledgeable of all Association Governing Documents, Rules and Regulations and general legal requirements of a community association
- Provide excellent customer service and maintain open lines of communication with fellow Associates, homeowners and Board of Directors
- Be available to be on-call to handle after-hours emergencies
- Attend all Board meetings
- Prepare Board meeting agenda, monthly management report and all other reports and material needed for Board Packet; distribute one week in advance of meeting
- Prepare and maintain log of Covenant violations
- Coordinate activities of association professionals including attorneys
- Serve as liaison for ARC or other committees, if appropriate
Financial :
- Be responsible for the daily implementation of the annual budget, perform general financial management and record keeping
- Coordinate receipt and review of invoices for services and ensure timely payment of bills
- Assist Association on collection matters and monitor delinquency status of accounts
Property:
- Manage vendor relations
- Generate work orders for maintenance staff and/or contractors
- Conduct regular property inspections to ensure compliance with Association Rules and Regulations.
Community Relations / Communication:
- Provide excellent customer service and maintain open lines of communication with fellow Associates, homeowners and Board of Trustees
- Provide customer service assistance to homeowners as needed. Assist with homeowners calls and inquires and respond accordingly or direct to the appropriate party.
- Attend regular Membership meetings
- Assist with drafting of letters and/or newsletter as required
- Communicate with homeowners through e-mail and social media as required
- Ability to sit, stand, and walk for extended periods while performing office and community-related duties.
- Ability to frequently walk throughout the community, including common areas, amenities, buildings, parking areas, and outdoor grounds.
- Ability to climb stairs and navigate uneven surfaces, inclines, and various outdoor conditions when conducting property inspections.
- Ability to occasionally bend, stoop, kneel, reach, and crouch as necessary to inspect facilities and community property.
- Ability to lift and carry materials, files, supplies, or equipment weighing up to 25 pounds.
- Ability to operate standard office equipment, including computers, telephones, printers, and other business equipment.
- Ability to work outdoors periodically and tolerate varying weather conditions while conducting inspections or attending community events.