Missoula Housing Authority (MHA)

MHA is one of the largest public housing authorities in Montana and is recognized as a progressive, forward-thinking agency that creatively implements services and uses innovative development financing. MHA believes access to attainable homes for everyone is a community responsibility and a basic human right. Since 1978, MHA has worked every day to create as many housing options as possible for our community.

MHA’s mission is brought to life by 49 employees and contractors who work with a $30M budget and oversee more than $165M in assets in the Missoula area. MHA is recognized by Missoula Job Service Employers’ Council as the Small Business 2025 Employer of the year.

THE OPPORTUNITY

This is a chance to make a real difference in people's lives — every single day. As one of two on-site Property Managers at Villagio, you'll help run a 200-unit affordable housing community right here in Missoula. The two managers split the property, with each responsible for approximately 100 units, giving you the focus to build genuine relationships with residents while having a partner to collaborate with.

Villagio is a Low Income Housing Tax Credit (LIHTC) community, with 32 HOME-designated units. It's home to people from all walks of life — including individuals and families who've experienced homelessness, mental health challenges, or other barriers to stable housing. This role asks for both professional expertise and genuine compassion.

On-Call Schedule

You'll share on-call coverage with the other on-site Property Manager on a rotating basis — roughly every 10 to 12 weeks. That means plenty of time to recharge between rotations.

Two Managers, One Great Community

Villagio is a 200-unit property — and you won't be doing it alone. You and a fellow on-site Property Manager each cover roughly half the community, giving residents a consistent point of contact and giving you a built-in colleague to problem-solve with.

What You’ll Do

Leasing & Marketing

Guide applicants through LIHTC/HOME paperwork, including income and asset verification
Screen applicants and make approval/denial decisions in line with federal, state, and local guidelines
Coordinate background, credit, and reference checks and issue written decisions per MHA policy
Keep the property looking great — curb appeal and cleanliness go a long way toward resident pride
Build real relationships with residents, staff, community partners, and external agencies

Financial Management

Drive property financial performance through rent collection, smart expense management, and strong retention
Help prepare and monitor the annual budget
Track and oversee contracted services on behalf of the property

Reporting & Compliance

Prepare monthly, quarterly, and annual performance reports for leadership
Conduct annual recertifications and inspections in line with regulatory standards
Keep tenant files organized, complete, and documentation-tight

Maintenance Coordination

Partner with maintenance staff to prioritize work orders, repairs, and long-term improvement projects

Resident Relations

Oversee occupancy, rent collection, conflict resolution, and all related documentation
Investigate complaints, enforce lease policies, and issue violations when needed
Manage eviction processes for non-payment and for-cause cases — thoughtfully and by the book
Stay in consistent, open communication with residents and community partners
Process transfer and accommodation requests in accordance with policy
Connect residents with service providers when appropriate

What You'll Bring

You don't need to check every box — we hire for potential as much as experience. But here's what will set you up for success.

Experience & Education

A bachelor's degree in public administration, business, or a related field — or an equivalent mix of education and experience
At least 2 years of housing or property management experience
Experience working with high-barrier households, individuals with mental illness, or people exiting homelessness is a strong plus

Certifications (or willingness to earn them within 6 months)

Montana Property Manager's License
Tax Credit Housing Manager (TCHM) Certification
Fair Housing Certification

Knowledge & Skills

Familiarity with LIHTC, HOME, HUD, and affordable housing compliance — or a strong desire to learn
Solid understanding of Fair Housing, Equal Opportunity, and non-discrimination laws
Strong financial literacy — you're comfortable with budgets and financial reports
Excellent written and verbal communication, especially with diverse populations
A natural problem-solver who can negotiate, de-escalate, and find workable solutions
Organized, detail-oriented, and skilled at maintaining accurate records
Proficient with standard office software and comfortable picking up new systems
A valid Montana Driver's License and reliable vehicle (mileage reimbursed at the federal rate)

Why Join Us?

Make a real difference in people’s lives
Work in a mission-driven, team-oriented environment
Gain valuable experience in housing and public service
Opportunities for learning, growth, and professional development

Benefits

Salary: $53,000-59,000 DOE

The listed salary range reflects a starting point for this position. Final compensation will be determined based on experience, skills, and overall fit, with opportunities for growth over time.

Health, Dental & Vision Insurance: MHA covers 70% of premiums

Retirement: 7% employer contribution w/optional employee contribution

Life & Disability Insurance: Employer-paid life, short-term disability, long-term disability, and AD&D

Paid Time Off

15 days of vacation (increases after 3 years)
12 days of sick leave
11–12 paid holidays
3 days of bereavement leave

Additional Benefits

Parental leave and workplace accommodations
Cost-of-living salary adjustments
PLSF Student Loan Forgiveness after 120 payments
Professional development, including ongoing learning and credentialing support

Work Schedule

Monday–Friday, 8:00 AM – 5:00 PM
Flexible scheduling options may be available

Work Environment & Physical Demands

This position operates in a professional office environment with a mix of desk-based work, communication, and coordination tasks
Regular use of standard office equipment, including computers, phones, and printers
Frequent interaction with a diverse range of individuals, including in fast-paced or occasionally sensitive situations
May require prolonged periods of sitting, as well as occasional standing, walking, and reaching
Occasional light lifting and carrying of items up to 10 pounds

EQUAL OPPORTUNITY EMPLOYER

MHA is committed to creating an inclusive workplace that reflects the communities we serve. We encourage applications from candidates of all backgrounds, including those with lived experience of housing instability. MHA is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

Property Manager

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