Property Manager
NAI Hallmark
Skills
About the Role
Description
Summary
Responsible for the day-day operations of a portfolio of commercial real estate properties, fiscal management, and lease administration functions with a significant focus on maximizing the quality and profitability of the portfolio, while providing top-notch service to property ownership, tenants, vendors, and the Company, that play a part in the successful operation of the properties.
Essential Duties and Responsibilities
Responsible for property operations at all specified properties which include:
u0027 Performing monthly property inspections and completing corresponding inspection paperwork
u0027 Identifying and bringing immediate resolution to public safety concerns and liabilities on properties
u0027 Identifying and bringing timely resolution to routine maintenance issues and non-capital property upgrades
u0027 Performing annual financial planning
u0027 Prepare accurate and timely monthly management reports to ownership
u0027 Identifying and initiating discussion on capital improvements that are needed or will be needed
u0027 Building working relationships with all tenants and stakeholders that play a part in the operation of centers
u0027 Monthly verification of rent roll accuracy
u0027 Bidding, negotiating, and supervising all maintenance related vendor contract work on properties
u0027 Performing bid requests and obtaining quotes for all maintenance and non-capital property upgrade projects
u0027 Writing vendor scope of work information into contracts and conducting quality control inspections of work
u0027 Creating and maintaining vendor relationships and sourcing for new vendors when necessary
u0027 Developing preventive maintenance plans and schedules for each property
u0027 Oversee and manage the work order process, ensuring timely and effective resolution of maintenance requests and service calls
Oversees the fiscal management of a specified portfolio of properties which includes:
u0027 Developing and maintaining operating and capital budgets for each operating property
u0027 Performing expense forecasts to supplement and revise budgets as necessary
u0027 Monitoring operations expenditures versus budget expectations and revised forecasts as needed
u0027 Producing monthly reports to show variances in budget/forecast versus actual expenditures
u0027 Reporting to the Expense Review Committee on all variances in budget/forecast versus actual expenditures
u0027 Ensuring CAM revenue is effectively used to promote the overall asset health while protecting profitability
u0027 Performing GL coding and expense approval within budgeted guidelines for all operations related invoices
u0027 Responsibility to create and gather approval for all expenses as defined in the property Management Agreement
Manages several aspects of lease administration at all specified properties which includes:
u0027 Ensuring tenant compliance with all lease requirements, including collection of current COIs, and coordinating non-monetary
defaults when necessary
u0027 Supporting the management of tenant buildouts, including reviewing construction plans, contractor coordination, participating in
onsite meetings to ensure alignment with lease requirements, building standards, and project timelines.
u0027 Conducting new tenant turnovers and move-in inspections
u0027 Assisting with lease renewals and new prospect deal costs
u0027 Providing premium support to the Leasing and Property Accountant’s on a routine basis
u0027 Producing tenant sales reports upon request
u0027 Visiting delinquent tenants and requesting payment of past due rent, etc.
u0027 Performing move-out inspections and move-out/eviction inventories
u0027 Processing and facilitating all delinquent tenant collections and evictions, if necessary.
Other Duties, Supervisory Duties, and Team Responsibilities
Responsible for working on miscellaneous and ad hoc projects, even if requests are not related to the Property Manager’s assigned portfolio of properties, as designated by the VP of Property Management on an as needed basis.
Responsible to function as a willing and able team player, within the structure of the Property Management organization as well as within the entire Company as a whole, projecting a positive working relationship with all involved parties, and recognizing the role that Property Management plays as an internal service provider for other Company departments.
Requirements
Commitment to Core Values
At NAI Hallmark we are committed to our Core Values. Each team member is challenged to let these Core Values guide their daily interactions with clients, customers and business partners. NAI Hallmark’s Core Values are:
u0027 Relationship Driven
u0027 Team Oriented
u0027 Client Centric Focus
u0027 Constant Improvement
u0027 Integrity
u0027 Ambitious
Qualifications
u0027 Must possess a minimum of three years of related Property Management experience.
u0027 Excellent quantitative, analytical, sales, and negotiating skills are required, along with strong problem solving and time-management skills and the ability to pay close attention to detail.
u0027 Must be a proven professional: Trustworthy and able to handle confidential and sensitive information appropriately.
u0027 Must be self-motivated with the ability to multi-task and thrive in a dynamic team environment.
u0027 Must possess the ability to communicate effectively with all levels of company management, tenants, governmental entities, and
legal counsel through both written and verbal interaction.
u0027 Some travel is necessary to successfully perform the essential duties outlined.
Education, Experience, Certification
u0027 Bachelor’s degree in business administration, finance, or accounting from a 4-year college or university