Property Manager

Property Manager

Location: Marlborough, MA

Job Summary:

Duties:

• Manage all aspects of property operations, including leasing, rent collection, and maintenance coordination to maximize occupancy and revenue.
• Oversee property leasing activities, including marketing vacant units, conducting property tours, and negotiating lease agreements with prospective tenants.
• Ensure compliance with Fair Housing regulations, Section 8 programs, LIHTC (Low-Income Housing Tax Credit) requirements, and other relevant legal standards.
• Utilize property management software such as Yardi or OneSite to maintain accurate data entry, tenant records, and financial reports.
• Coordinate property maintenance and facilities management activities to ensure properties are safe, well-maintained, and compliant with legal standards.
• Handle conflict management situations professionally by mediating tenant disputes and resolving issues promptly.
• Prepare contracts, legal documents, and administrative reports while maintaining organized filing systems for all property-related records.
• Conduct regular inspections of properties to identify maintenance needs and ensure adherence to safety standards.
• Foster positive relationships with tenants through excellent customer service, phone etiquette, and proactive communication strategies.
• Upsell additional services or amenities to tenants to enhance satisfaction and increase revenue opportunities.

Qualifications:

• 3-5 years of property management expereince.
• Proven experience in property management or real estate administrative roles with a strong understanding of landlord-tenant law and Fair Housing regulations.
• Familiarity with property management software such as Yardi or OneSite; experience with CMMS (Computerized Maintenance Management System) is a plus.
• Knowledge of LIHTC programs, Section 8 housing policies, and legal administrative procedures related to property leasing and management.
• Strong customer service skills combined with effective conflict management and negotiation abilities.
• Office experience including data entry, filing systems, contracts administration, and general administrative tasks.
• Excellent phone etiquette along with the ability to handle multiple priorities in a fast-paced environment.
• Skills in facilities management and property maintenance coordination to ensure optimal operational conditions.
• Ability to adapt quickly to changing regulations or policies related to real estate or affordable housing programs. 
• Bilingual in Spanish perferred