About the role

Southwood Realty, a leading Southeast property management company, is seeking a Property Manager to oversee the efficient daily operations of its Jacksonville community. The role focuses on financial management, leasing, staff supervision, and ensuring high standards of resident satisfaction and regulatory compliance.

Skills

Property Management Customer Service Leasing Budgeting Staff Supervision Problem Solving Fair Housing Compliance Bookkeeping Resident Retention Communication Organization Sales Techniques

Full job details

Job Summary:

The Property Manager is responsible for ensuring the efficient operation of the property under the direction of the Regional Manager. Property Managers maintain relationships with all potential residents and residing residents and ensure consistent application of property policies. Manager must maintain relationships between the property and all other departments within Southwood Realty.

Summary of Duties and Responsibilities:

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments
Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of Southwood Realty; insuring through constant supervision and review of all personnel in all departments are operating within those regulations.
Operating the property within the financial guidelines, i.e., the budget established
Daily physical inspection of the property and direct supervision of the service team
Direct supervision of the office staff and bookkeeping functions
Responsible for ensuring a professional appearance and attitude at all times for yourself and all property employees
Responsible for the leasing of the property; insuring the supervision of the office and leasing personnel that all sales techniques and methods required are being used effectively and in a professional manner
Responsible for ensuring that all personnel respond to resident requests of complaints in a timely, efficient, and courteous manner
Responsible for implementing, designing and maintaining a resident retention program
Responsible for ensuring the physical well-being and curb appeal of the apartment community

Qualifications:

Must be able to work in a fast-paced and customer service-oriented environment
Works as part of a team, as well as completes assignments independently
Exercises problem-solving skills
High School Diploma
At least 2 years of selling experience
At least 5 years of customer service experience
Able to type at least 40 WPM
Must be organized

*Only applicants with previous experience will be considered for this position

Full job description can be found in the below attachment.