Position Summary:

The Bear Real Estate Group is looking to hire a Property Manager for our stunning new affordable housing property, The Vista at Creekside, in Pleasant Prairie, Wisconsin. This position will be responsible for the overall management and daily operations of assigned affordable housing communities, ensuring compliance with LIHTC, HOME, and other applicable housing program requirements. This role balances regulatory oversight with operational excellence, financial performance, resident satisfaction, and team leadership.

Duties & Responsibilities:

Operations & Resident Experience

Manage daily site operations, resident relations, customer service, and issue resolution
Enforce lease terms and community policies consistently and professionally
Drive positive interactions with residents to improve retention and maintain a positive reputation
Foster a positive resident experience through clear communication, responsive service, and well-maintained communities
Address resident concerns professionally and in compliance with program rules
Coordinate resident events and engagement activities where applicable
Ensure the community operates in full compliance with Fair Housing laws
Oversee marketing, leasing, renewals, and occupancy goals to maintain target occupancy and minimize turnover

Affordable Compliance & File Management

Maintain complete and accurate household files in “audit-ready” condition at all times (move-in, recertifications, transfers, move-outs) with supporting documentation in compliance with all regulatory agreements
Ensure all Compliance notices are delivered to residents per policy. At no time should there be late recertifications
Ensure all files are approved by Compliance prior to move in, and all documents are appropriately executed prior to issuing keys
Manage waitlists or interest lists, applicant screenings, and move-ins per the Tenant Selection Plan and Resident Selection Criteria
Ensure rent limits, income limits, and utility allowances are updated and implemented correctly each year
Coordinate with Compliance staff and third-party monitors for audits, inspections, and corrective actions
Respond promptly and accurately to regulatory or ownership requests and maintain records for required reporting

Leasing & Marketing

Drive occupancy through leasing activities, waitlist/traffic management, and outreach as required
Maintain accurate online listings and property information per Bear Core Processes
Collaborate with Marketing and the Regional Manager to execute Marketing Plans and post appropriately to Social Media
Responsible for ensuring all online and print marketing is accurate and up to date

Financial Performance

Prepare and monitor annual budgets, monthly variance reports, and income/expense tracking
Review and approve invoices, purchase orders, and vendor proposals in accordance with company controls
Monitor rent collections, enforce lease terms, manage delinquencies, and initiate legal proceedings when required
Support month-end closing accuracy including ledger reconciliation, deposit verification, and reporting deadlines
Prepare weekly and monthly reports

Delinquency & Legal Coordination

Follow delinquency process consistently
Ensure all non-payment notices are delivered accurately and on time monthly
Ensure small balance due notices are sent out monthly and followed up weekly
Responsible for reporting on delinquency weekly
Responsible for filing non-payment and non-compliance notices promptly and managing the legal process through correction or eviction

Maintenance Partnership & Site Standards

Coordinate daily with maintenance on priorities (work orders, turns, inspections, curb appeal, safety)
Ensure property is tour-ready and meets company standards
Ensure units are turned within 5-7 business days, inspected, and marked as rent ready in the system
Ensure resident work orders are logged and completed within 48-72 hours, follow up with resident for quality control
Responsible for walking the site Facilities and Vendors frequently to ensure site is maintained and appealing
Collaborate with facilities to obtain bids/quotes per Bear Core Processes, confirm scope completion, and approve or submit vendor invoices for payment

Risk and Safety

Ensure all incidents, injuries, property damage, and emergencies are documented and reported promptly
Enforce company safety procedures and maintain site emergency plans
Participate in after-hours or weekend emergency response as required

Leadership & Team Accountability

Supervise and coach site staff; conduct performance reviews and provide ongoing training
Model professional communication, accountability, and teamwork
Partner with Regional Property Manager and HR for hiring, discipline, and development opportunities
Ensure all team members complete required affordable housing, Fair Housing, and compliance training annually
Maintain confidentiality and uphold professional conduct and internal controls

Qualifications:

High school diploma or GED required; associate or bachelor's degree preferred or equivalent experience
Must have 3+ years of multi-housing experience. (Affordable/LIHTC experience preferred)
Prefer TCS, HCCP, C3P, or other designations. CAMs designation a plus
Strong Fair Housing knowledge required
Excellent written and verbal communication skills
Financial literacy, including budget management and reporting
Proven ability to train, mentor, and influence without direct authority
Excellent problem-solving, communication, and interpersonal skills
Proficiency in RealPage/OneSite or comparable property management software
Proficiency in in Microsoft Office (Outlook, Teams, Word, Excel, etc.)
Valid driver's license and reliable transportation

What You'll Love About Working Here:

Invest in Your Future: 401(k) with company match, plus annual merit-based increases
Prioritize Your Health: Comprehensive medical, dental, vision, life insurance, Long-Term Disability, and FSA and HSA options
Recharge and Renew: Generous paid time off and 8+ paid holidays
Voluntary Benefits: Short Term Disability, Accident, Critical Illness, and Hospital Indemnity
Keep Growing: Ongoing education, leadership training, and advancement opportunities across all departments
Celebrate Together: Annual employee appreciation events, team outings, and company-wide recognition programs
Make an Impact: Contribute to meaningful projects that shape neighborhoods and improve lives
Be Rewarded: Eligible for performance-based bonuses and commissions

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bear Real Estate Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Property Manager

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