Property Manager

WHO WE ARE

Established over thirty-five years ago in New Orleans, Louisiana, HRI Properties (HRI) is a full-service real estate development company and a national leader in the adaptive reuse of historic structures. HRI Properties is vertically integrated and has expertise in development, construction, design, governmental relations, environmental matters, historic landmark designation, and property management. 

HRI Management, LLC (HRIM) is the multi-family property management entity within HRI Properties.  HRIM manages a diverse portfolio of fifty-three multi-family developments consisting of five thousand units that offer luxury, affordable, and mixed-income living opportunities and over two hundred thousand square feet of office/retail space in a five-state area for HRI Properties, HRI Communities, and third-party property owners.  

At HRIM, our long-term track record of success is attributable to our associates and their impact on the communities we manage.  Our team is as diverse and unique as our property portfolio mix, and we are proud to have one of the highest employee tenure records in our industry.   We welcome and embrace all ethnicities, cultures, ages, and lifestyles, and hire individuals who can choose where they want to work. Because of our reputation and company culture, they have decided to work at HRIM.

POSITION SUMMARY

The Floating Property Manager will manage residential real estate. Responsibilities include monitoring operations and resident relations. Management skills will be used to train, motivate & empower team members to reach their goals and those of the property. This position requires 100% remote/travel flexibility.

ESSENTIAL FUNCTIONS

• Ability to travel to in-state and out-of-town apartment complexes as a Property Manager, as needed
• Schedule, supervise, and direct the daily activities of all on-site staff.
• Prioritize, assign, and monitor daily activities, service requests, make-ready priorities, and construction projects.
• Conduct training, coaching, and disciplinary action, as needed, per the standards of HRI.
• Complete performance appraisals as scheduled.
• Create an atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction, and professionalism among staff members.
• Supervise the management of the inventory system with Maintenance Staff, equipment, supplies, and personnel.
• Responsibility for fiscal budgetary compliance with approved operational budgets.
• Complete budget preparation and annual property inspection.
• Maintain a budget and review financial statements monthly. 
• Achieve budget goals regarding occupancy, expenses, NCF, etc.
• Review monthly income and expense reports and report on any variance from the budget.
• Assist Maintenance Staff in negotiating for supplies and services with vendors and contractors to achieve the best possible prices.
• Ensure all invoices are processed & approved on a weekly basis per HRI standards.
• Maintain daily, weekly, and monthly reports.
• Control petty cash fund.
• Compliance with management company personnel and operations policy and procedures, and compliance with company standards.
• Stay abreast of current policies and guidelines, maintain the policy manual as changes are made, review and monitor policies with employees to ensure compliance.
• Inspect property daily to ensure a quality presentation of the community.
• Maintain resident relations, deal with complaints and problems relating to service and lease provisions.
• Ensure timely submission of all reports per HRI’s standards.
• Process and select new residents in accordance with HRI’s Qualifying Criteria.
• Maintain records and resident files in an orderly and up-to-date manner.
• Collect rent, maintain account records, and make bank deposits.
• Ensure that late notices are completed in a timely manner and prepare legal action for eviction when necessary.
• Complete proper move-in/move-out functions in Yardi as directed by HRI.
• Provide effective marketing and communications, including advising management of pertinent issues as related to the community, market, or other relevant issues.
• Assist in preparing an advertising and marketing plan.
• Show and lease apartments only when the Leasing Agent and Assistant Manager are not available.
• Assist staff with periodic market surveys.
• Collaborate with staff & Regional Supervisor to assess changes in the rental market through analysis of customer traffic and rental records.
• The Property Manager is responsible for ensuring that the property is in good condition by “walking” the property on a regular basis.
• Ensure that all website advertising is accurate and up to date.
• Plan, promote, and implement an effective Resident Retention program.
• Communicate with residents through monthly newsletters, monthly community activities, regular resident recognition, follow-up on service requests, and continual promotion of resident services.
• Organize and direct a Lease Renewal program by contacting residents at least 60 days in advance to schedule a lease renewal.
• Perform effective annual apartment inspections of each unit.

POSITION REQUIREMENTS: 

• Must be able to work remotely/travel 100% to in-state and out-of-state properties, as needed
• Two years of college or related business experience required
• Two years of Assistant or Property Manager experience required
• Experience in managing multifamily properties
• Certification as a resident manager (ARM, CAM, etc.), plus
• Ability to supervise staff
• Bookkeeping experience
• Ability to communicate effectively
• Must be detail-oriented 
• Ability to work well under pressure
• Ability to work with/without direct supervision 
• Ability to develop a team and be a team leader
• Yardi experience preferred

WE OFFER COMPETITIVE BENEFITS:

• Affordable Health Package (Medical, Dental, Vision, and Wellness Program)
• Employer-Paid Benefits 
• 401K with Company-Matching 
• Vacation and Sick Time
• Discounted Hotel Stays

EOE/M/F/Vet/Disabled

"We don’t just offer a job—we offer a lifestyle! Join our team and enjoy amazing perks that make work-life balance a reality."

Comprehensive Health Coverage – Medical, dental, and vision because your well-being matters.
Competitive Pay – We reward hard work with generous compensation.
Paid Time Off & Holidays – Plenty of time to relax, recharge, and enjoy life outside of work.
Career Growth & Learning – Training, mentorship, and tuition assistance to help you grow.
Team Culture & Perks – Team events, wellness programs, employee discounts, and more!