Property Manager (Lease-Up Property)

Description

Do you want to join a team of individuals who are making a difference? Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins.

POSITION SUMMARY:

The Property Manager is fully accountable for all day-to-day property operations including overseeing and enhancing the physical and financial wellbeing of the property. The Property Manager oversees a team of 2 to 9 individuals who work as a team to create one of the best communities in Indiana. This role supports a lease-up property and requires a results-driven leader with strong sales and customer service skills who can drive traffic, convert prospects, build lasting resident relationships, and foster a high-energy, service-focused team culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• You will be the sales leader for all new leases during and after the construction process-this means being excited and enthusiastic about encouraging and leading tours, asking for deposits and reservations, showing a sense of urgency in responding to leads and striving for high conversion to both tour and lease.
• Operate the community in Renewing Management’s best interest and in accordance with company policies and procedures. 
• Utilize marketing strategies to secure prospective residents.
• Complete market analyses to ensure competitive pricing and maximized revenue.
• Continually monitor reports to ensure peak performance of the property both financially and physically.
• Always represent the company and community in a professional manner. 
• Meet and strive to exceed targeted occupancy goals.
• Consistently and aggressively collect receivables.
• Oversee on-site maintenance requirements including dealing with vendors and contractors.
• Engage in constant communication and feedback with vendors/contractors regarding scheduling, billing, vendor relations, and certificates of insurance. 
• Ensure resident files are complete and properly maintained.
• Handle resident concerns and requests in a timely manner to ensure resident satisfaction.
• Develop and/or implement a resident retention program. 
• Participate in monthly community activities.
• Plan schedules for the entire team.
• Ensure staff efficiency through ongoing training, instruction, and performance management.
• Ensure the quality of make-ready apartments.
• Efficiently operate and understand personal computer functions and company utilized software.
• Perform other duties as assigned.

Requirements

SKILLS AND QUALIFICATIONS:

• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) certification is preferred.
• Demonstrate the ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action.
• Effectively convey ideas, images, and goals to a diverse group of personalities.
• Must possess a positive attitude and the ability to smile under all circumstances.
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• Ability to work evenings and Saturdays, as a Lease-Up Manager will strive to be available when our prospective residents are available. 
• Present oneself in a neat, clean, and professional manner at all times throughout the workday and/or whenever present at the community.

EDUCATION, TRAINING AND/OR EXPERIENCE:

• High school diploma or equivalent is required. College degree or advanced technical training is preferred.
• Position requires a minimum of 2 years on site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years of supervisory experience in customer service or other related fields with appropriate certification(s).

SUPERVISORY RESPONSIBILITY:

• Oversee a team of 2 to 9 individuals. 
• Staff management duties include, but are not limited to, recruiting, hiring, training, establishing and maintaining expectations, coaching, counseling, addressing performance issues, disciplining, and terminating.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS:

Our people are the organization’s greatest asset. We are proud to offer a full range of employee benefits. This full-time position offers a competitive base salary with bonus potential, paid time off and paid holidays. This position is eligible to receive free base rent for homes or apartments managed by Renewing Management. Optional medical, dental, and vision insurance coverage, as well as a 401(k) plan with 4% employer contribution are also offered. To find out more about us, check out our website at www.whereUmatter.com. 

EQUAL EMPLOYMENT OPPORTUNITY:

Renewing Management is proud to be an Equal Opportunity Employer. We do not discriminate in any employment policies or practices on the basis of race, color, religion, age, sex (including pregnancy), national origin, marital status, gender identity, veteran/military service, disability, genetic information, sexual orientation, or any other characteristic protected by law.

Note: This job description is not an all-inclusive list of your functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. Receipt of this job description does not constitute a contract of employment.