Property Manager- Multi-family

Description

POSITION: Property Manager

FLSA: Exempt

DEPARTMENT: Multi-family

POSITION SUMMARY

Reporting to a Regional Manager, a YMP REM Property Manager is the Business Manager of their assigned residential/commercial community. This position oversees all property operations including leasing, tenant relations, maintenance, construction/renovation, budget planning, expense review and control, as well as rent collections. Additional responsibilities include market-general and sub-market research, surveys, data collections, interior and exterior inspections, and budget analysis. The Property Manager is expected to meet financial objectives by effective marketing, collecting rent, forecasting capital requirements, scheduling expenditures, analyzing variances and initiating corrective actions.

GENERAL RESPONSIBILTIES

The Property Manager's duties and responsibilities may include but are not limited to the following:

• Perform daily, weekly, monthly, and quarterly (QA) inspections.
• Oversee a Maintenance Supervisor, who team maintain building systems, fulfills tenant work orders and conducts preventative maintenance.
• Manage day to day operations of assigned property, including 24/7 emergency response.
• Assist Leasing Representatives with their sales and marketing responsibilities to maintain high occupancy and retain existing tenants.
• Effectively communicate with tenants and solve problems with their tenancy.
• Read and interpret legal documents and contract service agreements.
• Administer and coordinate collection procedures, collect rent, and follow up with delinquencies.
• Enforce terms of the rental agreement and building rules.
• Effectively communicate technical and financial information with maintenance staff, tenants and upper management.
• Schedule and complete projects as assigned.
• Manage and control operating expenses.
• Analyze monthly and annual budgets and explain variances.
• Participate in preparing annual operating budgets and maintain budgetary guidelines.
• Evaluate existing contracts and effectively negotiate new contract pricing.
• Interview and hire site staff.
• Supervise and train all property site staff.
• Manage safety programs, including employee training in fire safety, general emergency procedures, and use of emergency equipment.
• Time and attendance management; Covers all practices that are associated with employee time and attendance. In essence, tracking and monitoring employee hours, such as when they start work, when they end work, how long the breaks are, sick days, and time off requests.
• Maintain building security measures, ensuring proper incident documentation and notification to upper management, and owners.
• Additional duties as assigned/required.

WORKING CONDITIONS AND ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Requirements

QUALIFICATIONS& EDUCATION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years of property management experience, including managing a multifamily community of 150+ units; CPM/CAM designation is a plus.
• High school diploma required; Bachelor's degree preferred, with commensurate work experience also taken into account.
• Experience managing conventional and/or workforce housing properties, including Class C assets.
• Experience with the Section 8 Housing Choice Voucher process, including tenant certifications/recertifications, HAP contracts, and coordination with local Housing Authorities.
• Demonstrated success in increasing revenue and decreasing delinquency at the property level.
• Strong financial acumen, including budget generation, monthly variance reporting, and understanding of GPR, renewals, move-ins, and move-outs during month-end close.
• Experience training and supervising on-site office and maintenance teams.
• Computer savvy, with strong working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Hands-on experience with Yardi Voyager 8, with the ability to train office and maintenance staff on their respective system responsibilities.
• Excellent customer service and people skills, with the ability to collaborate effectively with residents, staff, the Portfolio Manager, and ownership.
• Strong multi-tasking ability and comfort operating on a tight, fast-paced schedule; available to meet the demands of the role as needed.
• Valid driver's license and reliable transportation required.
• Demonstrated success in leadership, staff development, and team building.
• Understanding and experience with day-to-day property operations, leasing, maintenance, and basic marketing.
• A strong and effective communicator, both written and verbal, with the ability to present property performance and variance reports clearly to the Portfolio Manager and ownership.

LANGUAGE ABILITY

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, ownership, investors, clients, customers, and the general public.

MATH ABILITY

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and area. Understand basic accounting principles and be able to read and interpret basic financial statements.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables simultaneously.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

This is a primarily on-site position at the assigned community, with occasional local travel required to visit the corporate office, attend meetings, or conduct market surveys.