Property Manager, US West Region

Realterm is a real estate operator whose employees have a track record of capitalizing on durable insights into the supply and demand of real assets through the global supply chain. Realterm seeks to build and invest in value-added business platforms that have a proprietary position in their markets, source investments with favorable supply/demand dynamics and bring intense focus to operating results. 

Realterm offers several career fields such as Accounting, Asset Management, Capital Markets and Investor Relations, Construction, Finance, Investments, Leasing, and Property Management that make working here unique, challenging, stimulating, and rewarding. With offices in Amsterdam, Annapolis, Baltimore, Chicago, Frankfurt, Houston, Los Angeles, Montréal, New York, Singapore and Sydney, you are empowered to take your career where you want it to go.  

A career at Realterm allows you thrive in a fast-paced workplace environment with tremendous scale. Enjoy working in a collaborative environment with supportive teammates where you will be challenged to grow and be at your best every day. We offer our employees a robust and competitive benefits package. If you are looking for a rewarding career in private equity commercial real estate, apply today.

Summary

Fundamentally responsible for the overall property management duties for the assigned portfolio of Realterm logistics and on-airport properties within the West Region.

General Responsibilities

Property Operations

• Ensure properties are maintained in good operational condition
• Work with site management team to ensure systems are properly maintained and tenant’s needs are addressed in a timely manner
• Oversee property related service contracts and building staff (landscaping, janitorial, site management)
• Responsible for assuring that capital projects are completed on time and within budget in cooperation with the facilities team, construction group and/or third parties
• Maximize the value of the assigned properties by finding methods to reduce costs and increase efficiencies of building systems and services
• Responsible for assessing, developing and implementing short term, intermediate and long-term strategies which enhance value
• Responsible for ensuring that property specific compliance requirements are completed including requirements of ground lessors, third party lenders and bondholders, as well as any other investor requirements
• Participate in special projects within the assigned portfolio that may include evaluation (due diligence) of properties for acquisitions dispositions among other recurring and non-recurring events
• Where required, oversee property related aircraft parking apron services, including ramp management and fuel distribution services

Tenant & Customer Relations

• Establish positive relationships with internal and external customers
• Act as primary point of contact for tenants and their customers from lease execution to lease expiration
• Provide new tenant orientation and ongoing enforcement of lease terms
• Establish appropriate communication within tenant organizations and within Realterm to address administrative, leasing, and financial matters
• Manage tenant interface platform for assigned portfolio
• Participate in Kingsley Tenant Satisfaction Assessment process and subsequent action planning

Financial Reporting

• Review and approval of vendor invoices
• Monitor and manage AR/AP for the assigned properties
• Ensure utilities are billed back to the tenants as required
• Work with SPM to review and prepare property reports, variance analyses and operating and capital budgets
• Work with SPM and senior management to reforecast R&M and capital expenses as necessary
• Review annual property expense estimates and reconciliation process for assigned properties

Leasing and Marketing

• Interface with Leasing and Development during lease negotiations, property expense analysis and operational implications
• Keep involved with community affairs and business conditions that impact properties
• Assist with property tours when requested
• Monitor and maintain vacant spaces for “show ready” condition
• Participate in airport and industrial real estate associations and events where required and/or beneficial to nurture business relationships or networking prospects or to engage in educational opportunities

Risk Management

• Ensure tenant and emergency contact lists are current for assigned properties
• Implement emergency response plan at assigned properties
• Identify and address any FLS issues
• Ensure all environmental permits and inspections are up to date for assigned properties

Administrative

• Ensure documents are properly maintained on the Shared Drive
• Competitively bid contracts for property service
• Complete and record property inspections
• Complete tenant move-in and move-out process and documentation
• Input and follow up on work orders entered into Facilities Manager 
• Assist with collection, recording and reporting of utility benchmarking
• Ensure vendor compliance with insurance requirements
• Perform special ad hoc projects and assignments

Competencies

• Accountability & Availability
• Character, Trust, Integrity
• Planning, Decision-Making & Initiative
• Development & Learning
• Collaboration, Communication & Teamwork 

Qualifications

• Demonstrates a high level of competency in managing complex property portfolio with accuracy, consistency and attention to detail.
• Operates with a strong sense of urgency, proactively addressing issues to enhance tenant satisfaction, protect asset value, and support safety and compliance.
• Takes ownership of issues from identification through resolution, proactively driving solutions and ensuring timely follow-through.
• Effectively prioritizes and responds to time-sensitive tenant, operational, and financial matters in a fast-paced environment.
• Delivers timely outcomes while exercising sound judgment and maintaining Company standards for quality, compliance, and professionalism.
• Excellent written and verbal communications skills
• Financial/accounting skills
• Strong lease administration knowledge/experience inclusive of commercial leases
• Demonstrated knowledge of mechanical and building systems
• Strong analytical and effective problem-solving skills, with the ability to quickly adapt to changing priorities.
• Ability to work independently and effectively manage multiple tasks
• Proficiency in Microsoft Office
• Working knowledge of Yardi preferred

Education and/or Experience

• Two (2) to three (3) years of commercial/industrial property management experience in APM or PM role required
• Bachelor’s degree or equivalent experience

Working Environment

The position will work in a general office setting and may require travel at least 40% of the time based on organizational/business and regional team needs.

Physical Demands

Must be able to remain in a stationary position for the majority of the workday, sitting at a desk, consistently operating a computer. The person in this position must be able to access file cabinets and office machinery (to include a computer, copier, and fax machine). On occasion, may need to lift boxes of up to 10 lbs. They must also be able to visit customer sites, as needed, to include partially developed properties.

Realterm prioritizes, embraces and values safe, inclusive and collaborative environments and is committed to intentionally building a workplace where our employees can succeed. Full-time eligible employees may participate in our robust benefits program which includes healthcare (single and family coverage available), retirement plan with matching contributions, paid leave, volunteer time off, wellness/lifestyle benefits and more. More information regarding benefits and total compensation will be provided during the hiring process.

Realterm is an equal opportunity employer, as we value and respect diversity. We encourage diversity in ideas, opinions, experiences and identities. We do not discriminate in our employment practices based upon protected class, to include race, color, religion, sex, national origin, age, disability or genetic information.