At Bedrock Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Bedrock focuses on providing the best service to our residents and our owners!

Bedrock Property Management Purpose and Core Values:

The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service.

Our Core Values:

Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’

By Any Means: No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity.

Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company.

Be Clear, Be Kind: We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency.

POSITION SUMMARY:

The Regional Maintenance Manager is responsible for providing leadership, operational support, and technical expertise to a portfolio of apartment communities. This role partners with Regional Managers, Community Managers, and Service Managers to ensure properties are maintained to company standards while driving operational efficiency, regulatory compliance, resident satisfaction, and the successful execution of maintenance operations and capital improvement projects.

KNOWLEDGE/SKILLS/ABILITIES:

Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
A passion for chasing excellence and providing exemplary customer service.
Maintain cleanliness of property by maintaining and repairing issues across parking lot, buildings, and all common areas.

Leadership and Team Development
Capital Project Planning and Oversight
Project Estimating and Vendor Quoting
Budget and Financial Management
Vendor and Contractor Management
Regulatory Compliance
Preventive Maintenance Planning
Emergency Response and Disaster Recovery
Communication and Collaboration
Customer Service Excellence
Time Management and Organization
Analytical Problem Solving
Continuous Process Improvement

ESSENTIAL JOB FUNCTIONS:

Provide leadership, guidance, and technical support to multiple communities within the assigned region.
Partner with Regional Managers, Community Managers, and Service Managers to develop and execute maintenance strategies that support operational and financial goals.
Conduct routine property inspections to identify maintenance, safety, compliance, deferred maintenance, and capital improvement opportunities.
Assist onsite teams with complex maintenance issues, emergency repairs, troubleshooting, and operational challenges.
Develop project scopes, solicit vendor proposals, prepare cost estimates, review and compare bids, and provide recommendations for capital improvement projects.
Oversee capital improvement projects from planning through completion, ensuring work is completed safely, on schedule, within budget, and in accordance with company standards and contract specifications.
Manage contractor performance through regular site visits, quality assurance inspections, project scheduling, change order reviews, and final project closeout.
Ensure compliance with company policies, OSHA, EPA, HUD, Fair Housing, local building codes, and all applicable federal, state, and local regulations.
Monitor overall property conditions and implement preventive maintenance programs to maximize asset life and reduce operating costs.
Review work order performance, make-ready completion, preventive maintenance completion, and other maintenance metrics to drive continuous improvement.
Support due diligence inspections, property acquisitions, transitions, and operational assessments.
Assist with annual capital planning, budgeting, forecasting, reserve planning, and long-term asset preservation strategies.
Solicit, evaluate, negotiate, and recommend vendor proposals while ensuring contractors meet quality, budget, and schedule expectations.
Coach, mentor, and develop Community Managers, Service Managers, and maintenance teams through training, field support, and performance improvement initiatives.
Respond to emergency situations and provide leadership during disaster recovery, major repairs, and crisis events.
Ensure proper inventory management, purchasing controls, and cost-effective use of maintenance resources.
Maintain accurate reporting and communicate project status, operational concerns, budgets, vendor performance, and action plans with senior leadership.
Promote a culture of safety, accountability, teamwork, professionalism, and continuous improvement across the portfolio.
Performs all other duties as assigned.

SPECIFIC EDUCATION OR EXPERIENCE:

Extensive experience in multifamily maintenance operations and property management.
Strong working knowledge of HVAC, plumbing, electrical, appliances, carpentry, roofing, structural systems, and building maintenance.
Experience preparing project scopes, obtaining competitive bids, managing vendor contracts, and overseeing capital improvement projects from inception through completion.
Thorough understanding of building codes, life safety requirements, OSHA regulations, EPA guidelines, HUD requirements, and industry best practices.
Demonstrated leadership experience managing multiple properties and developing maintenance professionals.
Excellent organizational, communication, negotiation, problem-solving, and decision-making skills.
Ability to manage multiple priorities while traveling extensively throughout the assigned portfolio.
Valid driver's license with an acceptable driving record.

PREFERRED CERTIFICATIONS:

EPA Universal Certification
Certified Pool Operator (CPO)
OSHA 10 or OSHA 30 Certification
HVAC and other applicable trade certifications.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Frequently sit, stand and walk.
Regularly required to talk or hear.
Frequently required to use hands or fingers to handle or feel objects, tools or controls.
Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
Occasionally lift and/or move up to 75 pounds.
Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
The noise level in the work environment is usually moderate to high.
Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is required.

TRAVEL REQUIREMENTS:

Travel up to 25% of the time.

The Bedrock Experience

We're creating a different kind of company at Bedrock. We promise we will never be ordinary, which we hope you can see by this job description. At Bedrock, you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then Bedrock could very well be the last company you ever work for.

Bedrock Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Regional Maintenance Manager

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