Senior Commercial Property Manager

Position Summary:

We are seeking an accomplished Property Manager to oversee the management and operations of the historic PUCK BUILDING, a distinguished New York City landmark celebrated for its stunning architecture, cultural legacy and vibrant SOHO location.

The Property Manager ensures the highest standards of asset performance and operational excellence and includes supervising all staff involved in maintenance, leasing coordination, tenant relations, and financial reporting. If you're ready to lead with excellence, embrace challenges, and create lasting value, this is the opportunity for YOU!

RESPONSIBILITIES:

• Develop and implement strategic plans for the effective management aligning with the brand's standards of excellence.
• Collaborate with executive leadership to enhance the overall experience.
• Foster strong relationships with commercial tenants and business partners.
• Anticipate and meet the unique needs and expectations of luxury property residents.
• Develop and manage budgets for luxury properties, ensuring financial performance aligns with luxury market standards.
• Implement effective cost-control measures while maintaining a premium level of service.
• Lead and inspire a team of dedicated property management professionals to deliver exceptional service.
• Foster a culture of excellence, attention to detail, and commitment to client satisfaction.
• Uphold the brand image and reputation through the consistent delivery of luxury property management services.
• Act as a brand ambassador in all interactions with clients and stakeholders.
• Identify opportunities for property enhancements and upgrades to maintain a competitive edge.
• Implement or direct implementation of all policies and procedures as outlined in the company policies and procedures manual. Ensure compliance by employees supervised as necessary.
• Ensure that all physical aspects of the property are at all times fully functional and in an attractive condition, and that all vacant units are kept ready for occupancy. Inspect grounds, building and apartment units on a regular basis. These functions must be consistent with the goals and objectives of the property owner.
• Identify and implement creative programs to increase the property's value and improve services to residents.
• Understand, analyze and evaluate monthly financial statements and write the property owner's report in a clear, concise form.
• Adhere to the company's safety programs, policies and procedures. Promote safe work practices among on-site staff consistent with policies in the Westminster Management Safety Manual.
• Ensure all required weekly, monthly and quarterly reports are completed accurately and in a timely manner.
• Must have a strong understanding of construction, zoning regulations, and permitting processes within New York City.
• Knowledge of commercial leasing practices, including tenant improvement allowances and landlord responsibilities.
• Knowledge of Building Management Systems (BMS) and their role in optimizing building operations, energy efficiency, and overall property performance.
• General knowledge of major building systems, including boilers, cooling towers, and related mechanical infrastructure.
• Identify and analyze problems and potential problems. Develop and implement decisions that help the property achieve the owner's objectives and that are consistent with management company's policies and procedures.
• Plan and organize present and forecast workloads.
• Effectively disseminate all information and instructions necessary for others, including supervisors, peers and subordinates to do their work. Advise employees on a regular basis how they are performing their specific job.
• Be observant for any problem that could be a hazard or potentially dangerous situation for residents, staff, guests and the public. This includes condition of pool gates, fencing, lighting, trip hazards, etc.

REQUIREMENTS:

• Requires a high school education or equivalent.
• Requires minimum of five years previous experience in property management/related field.
• Proven experience in commercial property management with a minimum of 5 years in a leadership role.
• Exceptional interpersonal and communication skills with a client-centric approach.
• Strong financial acumen and experience managing luxury property budgets.
• Requires knowledge of on-site maintenance requirements including dealing with vendors and contractors.
• Yardi and/or other management software knowledge highly preferred
• Ability to walk up 3 flights of stairs, multiple times a day, 5,000 steps/day including in inclement weather.
• General knowledge of Microsoft Windows based PCs..
• High Proficiency in using Microsoft Office apps including; Outlook, Word, Excel, PowerPoint, OneNote & OneDrive/SharePoint.
• Experience with collaboration apps including Teams, Zoom & WebEx.
• Experience with Apple iOS devices.

BENEFITS & PERKS:

• Competitive Pay & Perks! Your hard work and success are rewarded with great wages and bonuses!
• Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more!
• Growth Opportunities: Be part of a forward-thinking organization that values innovation and professional development.
• Collaborative Environment: Work alongside a supportive and skilled team that shares your commitment to excellence.
• Impact: Make a meaningful difference by enhancing property value and tenant satisfaction.

Ready to Make Your Mark? Apply Now and Let’s Create Something Extraordinary Together!