Senior General Manager, Mixed-Use Property Management

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Senior General Manager - Mixed-Use Development

What this job involves:

The Senior General Manager (SGM) will serve as a key member of the leadership team, overseeing property management services for a new and exciting sports anchored mixed-use lifestyle development in Orange County CA, from ground-up to grand opening. In this pivotal role, the SGM will be entrusted with managing properties in strict accordance with JLL's established standards, procedures, and the Management Agreement. The position demands a results-driven approach, focusing on achieving financial targets, meeting operational objectives, and ensuring the highest levels of client and tenant satisfaction.

Working in close collaboration with the regional leadership team, the SGM will play a crucial role in comprehending our clients' investment objectives and formulating tailored, property-specific strategic plans. Moreover, the position requires exceptional communication skills to maintain strong, productive relationships with building owners and tenants, ensuring alignment with organizational goals and stakeholder expectations.

What your day-to-day will look like:

• Development and implementation of operating and capital budgets, and financial reporting
• Implement and execute business plans to maximize property tenant satisfaction and profitability
• Provide expert advice to clients and stakeholders throughout all project phases
• Build and motivate a high-performing team across multiple sectors including office, retail, hotel, parking, entertainment, and placemaking experiences
• Deliver strategic guidance and oversee all aspects of the operation, including tenant and guest satisfaction, team management, financial performance, and client relationships
• Ensure tenant satisfaction by implementing retention program and keeping tenants informed of any property activities
• Oversee competitive bidding for service contracts and act as primary contact for contractors and vendors.
• Assist in developing policies and procedures for tenant rent collections
• Ensure property, or properties are operating in accordance with JLL best practices

Required Qualifications:

• Minimum of ten (10) years of commercial real estate or property management experience
• Experience with ground-up development Class A commercial properties
• Minimum of four (4)  five (5) years of experience managing a team of three (3) or more people
• Excel in fast-paced environments, demonstrating the ability to think on their feet and adapt quickly to changing situations
• Experience with managing capital projects
• Advanced oral and written communication skills
• Strong financial and accounting acumen, and experience with budgeting and financial reporting
• Efficient problem-solving skills

Preferred Qualifications:

• Bachelors Degree
• Real Estate License is required within the first six months of assuming the position
• Client focused approach
• Proficient in Microsoft office and other required software

Location: On Site

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.