Senior Property Management Director

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

This is a hybrid role requiring residency on the East Coast, with the flexibility to travel to various sites throughout the region as needed

Senior Property Management Director – Ambulatory Healthcare

What this job involves:

As a Senior Property Manager supporting a large team of Property Managers supporting a portfolio of ambulatory healthcare locations, throughout the west coast, you'll serve as the primary point of contact for facility operations, vendor management, and client relations across multiple outpatient medical sites. In this role, you'll ensure operational excellence while maintaining the critical standards required in medical environments. You'll collaborate closely with healthcare leaders and hospital executives, facility directors, and JLL resources to deliver seamless property operations that support patient care and clinical workflows. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this position allows you to make a meaningful impact in healthcare real estate. You'll drive portfolio budgets, coordinate capital projects, ensure regulatory compliance, and manage vendor performance while serving as a trusted advisor to your clients. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll leverage this network to bring innovative solutions to complex operational challenges. This position requires strong executive presence, organizational skills, healthcare facility knowledge, innovative thinking, and the ability to balance multiple priorities in a fast-paced environment where patient safety and operational continuity are paramount.

What your day-to-day will look like:

• Serve as the primary leadership contact for a property management team supporting a portfolio of ambulatory healthcare properties, building trusted relationships with clients and understanding their unique operational needs
• Oversee all aspects of the client's property operations including HVAC, electrical, plumbing, life safety systems, and medical equipment infrastructure to ensure uninterrupted clinical services
• Manage vendor relationships and service contracts, ensuring compliance with healthcare regulations, Joint Commission standards, and infection control protocols
• Develop and monitor operating budgets, capital improvement plans, and financial reporting while identifying cost-saving opportunities without compromising quality or safety
• Coordinate facility projects including tenant improvements, equipment installations, and building upgrades while minimizing disruption to patient care activities
• Ensure the team is conducting regular property inspections and audits to ensure compliance with healthcare codes, ADA requirements, OSHA standards, and environmental health regulations
• Respond promptly to facility emergencies and urgent maintenance issues, coordinating with client leaders to prioritize patient safety and operational continuity
• Prepare comprehensive reports and presentations for executives, tracking key performance indicators and demonstrating the value delivered through proactive facility management
• Collaborate with JLL's integrated service teams including engineering, project management, and sustainability to bring best-in-class solutions to your healthcare clients

Required qualifications:

• Bachelor's degree in Business Administration, Property Management, Healthcare Administration, or related field, or equivalent combination of education and experience
• Minimum 8-10 years of commercial property management experience, with at least 5 years in a leadership role, and at least 3 years managing healthcare or medical office facilities
• Strong understanding of healthcare facility operations, medical equipment systems, and regulatory requirements specific to ambulatory care environments
• Proven experience managing operating budgets, capital projects, and vendor contracts in a multi-site portfolio environment
• Excellent client relationship management skills with demonstrated ability to serve as a trusted advisor to healthcare organizations
• Strong analytical and problem-solving abilities with attention to detail and ability to prioritize competing demands in a fast-paced setting
• Proficiency in property management software, MS Office Suite, and financial reporting tools
• Valid driver's license and ability to travel regularly between portfolio properties within assigned geographic area

Preferred qualifications:

• Experience with Joint Commission standards, infection control protocols, and healthcare compliance requirements
• Background in managing facilities with imaging equipment, surgical centers, or other specialized medical services
• Familiarity with LEED, sustainability initiatives, and energy management programs in healthcare settings
• Previous experience working with national healthcare systems, hospital networks, or large ambulatory care providers
• Knowledge of CMMS (Computerized Maintenance Management Systems) and building automation systems

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Accepting applications on an ongoing basis until candidate identified.