Apartment Community Manager - Crestview at Apex

Company Description

Who We Are

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

We are hiring an Apartment Community Manager to lead Crestview at Apex in Apex, NC.

Our Community Managers are business leaders who oversee operations, sales, financial performance, and team development. In this role, you’ll lead the leasing and maintenance teams, drive community performance, and help create an exceptional experience for our residents.

Learn more about the community here: Crestview at Apex

What We Offer

In addition to competitive pay, AIR Communities offers a variety of benefits and incentives, including:

• Expected salary range of $65,000 - $75,000 + 15% target bonus opportunity. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Commissions for new leases and renewals.
• An Apartment Discount Benefit option is available to live on-site at the community where you work.
• Additional benefits listed below.

What You Will Do

• Lead and develop the leasing and maintenance teams through coaching, feedback, and support.
• Oversee the day-to-day operations and overall performance of the community.
• Manage the property budget, increase revenue, and work toward operational and financial goals.
• Drive leasing performance, occupancy, resident retention, and customer satisfaction.
• Build strong relationships with residents and ensure a high level of service throughout the community.
• Monitor community performance and identify opportunities to improve results.
• Ensure the community operates in accordance with company policies, procedures, and applicable legal requirements.

Qualifications

Who You Are 

• A strong leader who enjoys coaching and developing others.
• Customer-focused and committed to creating a positive resident experience.
• Goal-oriented and motivated by achieving strong community results.
• Comfortable taking ownership, making decisions, and solving problems.
• Organized and able to balance multiple priorities in a fast-paced environment.
• A strong communicator who works well with residents, team members, and leadership.

What You Have

• 4+ years of experience in sales, customer service, asset management, property management, or a similar industry such as hospitality, retail, or restaurants.
• 2+ years of leadership experience in property management.
• Experience leading a team in a competitive sales and customer service environment.
• Proven ability to mentor, coach, and develop team members.
• Experience using sales processes and performance metrics to drive results.
• General understanding of financials, budgets, and property performance.
• Knowledge of property management systems and tools such as Entrata, OneSite, SmartRent, Salesforce, or similar platforms.
• Flexible availability to work during community office hours. The typical schedule is Tuesday-Saturday, 10:00 AM-6:30 PM (hours may vary based on community and season).
• Reliable transportation.

Additional Information

Benefits

• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• An Apartment Benefit option is available to live on-site at the community you are working
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

Application Deadline: The initial deadline for applications is 10/12/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.