Assistant Community Manager

We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by HUD/Section 8 regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with Section 8 requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.

Essential Duties

Assist with the management of the affordable housing/section 8 compliance, certification, and recertification programs for HUD.
Maintain property waiting list
Coordinate on-site data collections and processing of resident information
Schedule resident recertification interviews and follow through to completion
Ensure proper calculation of income, assets, rent levels, etc.
Assist manager with accounts receivables and account payables
Coordinate apartment inspections and create work request
Assist residents with inquiries
Maintain resident files in accordance with company policy & regulatory agency policy
Assist office staff on other tasks, including collection of rents and social activities
Assist with the several administrative and leasing tasks
Perform other duties as assigned by management

Job Requirements

At least 2 years previous property management experience in the affordable housing industry– REQUIRED
2 + years' experience in HUD/Section 8 compliance, certification and recertification
Ideal candidate will hold a certification related to HUD/Section 8 or compliance, such as TCS or COS
Excellent and premiere customer service orientation
Be able to perform job duties with limited oversight in a fast-paced environment
Excellent verbal and written communication skills
Accounts receivable and collections experience
2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry HUD/Section 8 designations
Attention to detail and ability to work independently on assignments
Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet

Education
High school or GED. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

Professional Experience
A minimum of two years of experience in residential property management as a Community Manager

Attendance/Travel Requirements
The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours.

Computer Skills

Minimum of basic knowledge of computers
Ability to use Outlook and OneSite/Yardi
Intermediate knowledge of Microsoft Suites
Minimum of basic Internet knowledge

Physical Demands
Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.

Learning & Development
Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.

Pratum Companies itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:

Medical, Dental & Vision
Prescription Drug Program
Paid Vacation & Holiday
Paid Personal/ Sick Leave
Company Paid Life Insurance
Company Paid AD& D Insurance
Company Paid Short- Term
Company Paid Long-term Disability
Supplemental Life Insurance
Dependent Supplemental Life Insurance
Educational Assistance
Financial Planning
Retirement Savings Plan with company matching
Company outings and events

This role is non-exempt and has an anticipated pay rate of $25 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. Full-time positions (30+ hours/week) are eligible for 2 weeks’ paid vacation, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

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Assistant Community Manager- Affordable housing HUD

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