Assistant Community Manager

Assistant Community Manager 

Kalos Residential | On-Site | Jenks, OK

Reports To: Property Manager 

Who We Are 

Kalos Residential is the in-house property management company for Four Mile Capital, a vertically integrated multifamily owner-operator with nearly 2,700 units across seven states. We exist for one reason: to manage Four Mile Capital's portfolio exceptionally well. We don't take on outside properties. Every community we run is a Four Mile Capital asset, and we treat it that way. 

That standard only holds if the people running our communities are exceptional. The Assistant Community Manager is a key part of making that happen. 

The Role 

The Assistant Community Manager is the second-in-command at the property. You work directly with the Property Manager to run the full operation, and when the PM is out, you are the PM. This role is built for someone who thrives in a structured environment, holds themselves to high standards, and takes genuine pride in doing the job right every single day. 

You'll own leasing, resident relations, and the administrative and financial backbone of the community. You'll be expected to know the property's numbers, manage the office with precision, and hold the resident experience to the same standard as your Property Manager, every day, including the days they're not there. 

This is not a role for someone who needs constant direction. It's a role for someone who already knows what right looks like and executes accordingly. 

What You Own 

1. Leasing and Occupancy 

You are an active leasing presence on the property. That means conducting tours, following up on leads, closing leases, and supporting the Leasing Consultant on your team. You understand the leasing pipeline at all times and take personal ownership of occupancy performance. All leases and corresponding paperwork are completed accurately and entered into Entrata daily. Accuracy is not a goal; it's the baseline. 

2. Resident Experience and Retention 

Renewals don't happen by accident. You build real relationships with residents, resolve issues with urgency and professionalism, and run retention programs that make people want to stay. Every touchpoint reflects the standard you hold for this community. 

3. Financial Operations and Reporting 

Rent collections and delinquency management are yours. You own the full cycle: ensuring rents are collected on time, following up on late accounts with urgency, and driving delinquency down before it becomes a problem. This is one of the most visible indicators of how well a property is being managed, and you treat it that way. 

On the administrative side, you support the Property Manager with PCard reconciliations, invoice processing, and routine reporting. The numbers that leave this office need to be right. 

4. Team Support and Culture 

You set the tone in the leasing office. That means leading by example, supporting your Leasing Consultant, coordinating with the maintenance team, and contributing to a culture that is professional, accountable, and worth showing up for. You're not just a peer to the team; you're a leader in it.