Assistant Community Manager
Associa
- Location
- Hybrid (Lexington, Massachusetts)
- Compensation
- $24 - $26/hr
- Employment
- Full-time
- Level
- Entry Level
Posted 1 day ago
About the role
The Dartmouth Group, part of Associa, is seeking an Assistant Community Manager to support condominium communities in Lexington, MA. The role involves managing communications, documents, and databases while providing administrative and customer support to managers, residents, and board members.
Skills
Written Communication
Verbal Communication
Customer Service
Administrative Support
Attention To Detail
Initiative
Accountability
Adaptability
Deadline Management
Multitasking
Relationship Building
Microsoft Office
Property Management Database Management
Document Management
Meeting Coordination
Resident Support
Perks
- Hybrid Work
Full job details
The Dartmouth Group is hiring an Assistant Community Manager to support its communities in the Lexington, MA area.
Hours: Monday through Friday, 8:30 am - 5:00 pm (and additional infrequent night meetings with advanced notice). The ability to work a hybrid schedule (After 90 days, subject to change).
Summary
Essential Functions
- Draft communications and documents for management, residents, and board members.
- Manages ongoing, incoming communications from; Portfolio Managers, Site Staff, Board Members, Residents, Accounting, and Team members in a timely fashion.
- Maintain condominium documents; contracts, regulations, phasing, violations, and all related correspondence.
- Provides administrative and customer support to Portfolio and Community Managers, including coordination of monthly meetings, facilitating maintenance requests, scheduling appointments, and unit owner requests.
- Provides administrative support to residents during the sale and/or refinancing of unit(s) and modification requests/approvals.
- Business partner to Portfolio Managers and board of directors, advocate for residents.
- Database management for assigned properties.
- Other duties as assigned.
Hourly pay rate: $24-$26.
Qualifications
- High school diploma or GED equivalent is required.
- 1+ year of experience in a fast-paced, customer service and administrative role.
- Excellent communication skills (both written and spoken).
- High levels of attention to detail, initiative, accountability, and adaptability.
- Must be able to meet deadlines and manage multiple deadlines.
- Must be able to build strong relationships at all levels: team members, site staff, residents, and board members.
- Strong Microsoft Office skills and experience with property management databases would be a plus.
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