Facilities Maintenance Manager (84201)

Job DetailsLevel: ManagementJob Location: BRC - San Jose, CA 95125Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $110,000.00 - $140,000.00 Salary/yearTravel Percentage: Road WarriorJob Shift: AnyJob Category: Facilities Position: Facilities Maintenance Manager Location: BRC, San Jose, CA Reports to: Senior Director of Facilities Employment Type: Regular, Full Time, Exempt                           Compensation: $110-140K Annually   ABOUT HOMEFIRST Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort   OUR VALUES Kindness: We act with empathy toward others. Passion: We ignite change to fulfill our mission. Excellence: We deliver exceptional service to our communities.   POSITION OVERVIEW The Facilities Maintenance Manager will be responsible for the overall upkeep and day-to-to-to-today maintenance of HomeFirst Properties, supervision and training of staff assigned, purchasing, project oversight and creation of schedules. Facilities Maintenance Manager supports approximately 18 sites including City of San Jose Interim Housing, Shelters and affordable housing communities in Santa Clara and Sonoma Counties. This role is a hands-on position in a high stress environment.   PRIMARY RESPONSIBILTIES Process work orders, assign work orders, establishes provide technical expertise/support to staff and manages maintenance and custodial staff. Ensure all work orders are completed in a timely manner. Plan, schedule, direct and supervise all Maintenance and Engineer team members, providing clear guidance and support to ensure the efficient and effective completion of repairs and maintenance for community buildings and equipment. Supervises the execution of all preventative maintenance, on-call and emergency repairs to buildings and facilities. Assists with following, modifying and establishing preventative maintenance scheduled in accordance with the industry’s best practices. Communicate with Program and Site Staff, providing accurate status of work requests and updating CMMS for all Management to see. Demonstrates strong communication and documentation skills to ensure clear, timely updates and accurate record keeping. Works with Property Managers on move-out inspections, turnovers and ensuring that the move-out costs are captured. Oversee the timely and thorough turnover of vacant units. Manager the requisition and inventory of tools, equipment, parts and supplies. Provide technical advice/support to project development teams for new developments or building modifications. Demonstrates working knowledge of construction methods and best practices to support the planning and implementation of CAPEX Projects. Works in coordination with the Facilities Field Ops Manager and EHS Manager to support consistent facilities operations, safety and compliance across all sites. Ensures that all properties are in accordance with the City building and safety codes. Establishes relationships, contracts and agreements with vendors for agency properties. Oversee custodial service and supplied for all buildings and submits purchasing request. Completes reports, On-Call Schedule, Preventative Maintenance Schedule etc., as assigned. Maintain accurate, complete and up to date documentation for all sites, ensuring records are consistently organized, compliant and readily accessible for audits and operational needs. Perform other duties as assigned.   REPORTING RELATIONSHIPS The position reports to Senior Director, Facilities.   COMPETENCIES Excellence: Commits to high achievement by setting personal standards of excellence, driving results, and continuously improving performance while fostering team success and organizational goals. Collaboration: Works effectively to build strong relationships, foster open communication, and create a cohesive and high-performing team. Diversity & Inclusion: Cultivates an inclusive environment that values and respects the social identities of all individuals, creating space for authenticity and equity. Managing Performance: Ensures team goals are met by proactively addressing concerns, providing guidance, and fostering accountability to achieve desired outcomes. Empowering & Developing Others: Delegates authority confidently, provides the freedom for individual styles, and offers recognition and constructive feedback to develop team members effectively. Managing Change: Leads teams through organizational shifts by positively guiding others, encouraging adaptability, and aligning priorities with the agency’s mission. Risk Management: Evaluates and mitigates risks in operational and strategic areas, prioritizes safety, and raises concerns to address potential issues proactively. Technical Expertise: Maintains a high level of skill and knowledge relevant to the role, staying adaptable and current in their field. Customer Service: Understands the needs and goals of both internal and external stakeholders, working collaboratively to achieve mutually beneficial outcomes. Planning and Organizing: Develops and adheres to efficient workflows, ensuring deadlines and processes are streamlined for maximum effectiveness. Critical Thinking: Approaches challenges with a logical, systematic, and thoughtful methodology to effectively navigate complex situations and make informed decisions   BENEFITS HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.   ORGANIZATIONAL EQUITY STATEMENT At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level. HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law. HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.QualificationsQUALIFICATIONS (YOU HAVE) Construction background preferred but not required Able to perform in a high stress, fast changing environment Five (5) years of increasing responsibility and experience performing minor to complicated repairs to multiple unit dwellings Three (3) years of experience supervising maintenance and janitorial staff At least (three) 3 years of experience working with, coordinating and/or overseeing professional contractors Knowledge of fundamental mechanical, electrical, carpentry, plumbing, heating and cooling concepts, knowledge of methods, practices, tools and materials used in general maintenance and minor repair of single and multiple unit dwellings Skills in operations, repair and maintenance of shop equipment and tools.   Skills, Abilities and Knowledge Skilled in the use of common hand tools, power tools, electrical diagnostic equipment and other tools used in general maintenance and repair work. Knowledge of City building safety codes, fire prevention, fire suppression and alarm systems. Strong computer skills-MS Word, Excel, Access and Outlook Understanding of and the concern for the issue of homelessness Ability to exercise judgement, discretion, sensitivity and patience dealing with tenants and public   Other Valid Ca Drivers License, insurance and ability to be added onto the agency insurance (required) Must be able to be on-call 24x7, possible holiday work Willing to be a team player Able to perform sedentary work Full range of physical mobility, ability to regularly lift 50 to 75 pounds Ability to use keyboard and read computer screens for extended periods Kneel, reach and bend related to the completion of duties