Facilities Manager

Position Title: Facilities Engineer
Department: Environmental
Qualifications: (Required education, experience, licensure/certification and required skills and abilities)

High School diploma or GED required.
Bachelor's degree in related field strongly preferred.
Minimum 2 years of related experience and/or training required.
Certified in Pool Operations (CPO) preferred.
CPR/AED certification required within 90 days of hire.
Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner.
Ability to multi-task and maintain a controlled and professional demeanor with a high level of organizational skills and efficiency. Hospitality (hotels, fitness centers, etc.) preferred. Proficient computer skills.

Job Relationships
Reports to: Center Director
Supervises: Environmental Services and Facility Associates
Interrelationships: Members, guests, employees and vendors

Position Purpose/General Summary
The purpose of the Facilities Engineer is to provide leadership and supervision to the Environmental Services department in maintaining the upkeep of the facility with consistent standards of order, cleanliness and safety throughout the facility. The Facilities Engineer will maintain, repair and keep in good working order the building and facilities including: spa, pools, mechanical systems, HVAC, plumbing, electrical, water, and entire building.

Essential Duties and Responsibilities
1. Provide leadership and supervision to the supervisors, coordinators and associates in the environmental services department.
2. Actively contribute to the safety committee responsible for coordinating emergency preparedness and OSHA training for all center employees according to the center safety manual, safety training compliance for all center employees and conducting facility safety audits, drills, and mock codes.
3. Respond to member feedback with a high level of professionalism, demonstrate and provide customer service standards for all associates, and intervene with service recovery if conflicts and/or issues occur.
4. Assist Center Director with daily center operations and provide leadership in the absence of the Center Director.
5. Be responsible for ensuring that adequate inventory is ordered and on-hand for locker room, laundry and cleaning supplies.
6. Evaluate, authorize and supervise outside contractors as needed.
7. Maintain, repair and keep in good working order the following areas: spa, pool, mechanical systems, HVAC, plumbing, electrical, water, and entire building.
8. Ability to carry and lift items routinely up to 45lbs. including repetitive stooping and lifting.
9. Conduct weekly assessments of entire facility and all mechanical systems in conjunction with Center Director.
10. Keep building certificates and inspections current.
11. Exercise discretion and independent judgement in providing leadership and center oversight for day-to-day operations across all departments as it relates to member, employee or facility-related issues that might arise.
12. Encourage employee professional growth through training, supervision, empowerment, continuous performance management and feedback.
13. Provide regular feedback, write and conduct interim and annual performance reviews.
14. Conduct regularly scheduled staff meetings.
15. Participate in management meetings and all-team meetings.
16. Assist with department work schedules and time cards.
17. Responsible for hiring and training all Environmental Services associates.
18. Have the ability to perform all the duties outlined in the Environmental Services job description, as needed.
19. Assist with development of department operating and capital budgets annually.
20. Work Manager on Duty shifts as assigned.
21. Maintain friendly, well trained and customer service oriented staff, and inter-department relationships.
22. Be proficient in all core business software as it relates to job duties and responsibilities.
23. Work towards meeting departmental and organizational goals.
24. The ability to be flexible and accommodating as it relates to center hours, work schedules and scheduling appointments for prospects and members.
25. Must meet all safety requirements and certifications necessary to perform job duties.
26. Demonstrate complete knowledge of emergency and safety procedures including the use of facility paging system and confidence in calling and communicating with EMS.
27. Participate in Company's HIPAA and related training.
28. Maintain a positive and professional demeanor during interactions and work related relationships with all persons at the center including but not limited to members, guests and employees as provided in the Employee Handbook at the time of hire.
29. Demonstrate Power Wellness Core Values & Beliefs.
30. Other duties as assigned.