Facility Manager
Associa
- Location
- Onsite (Southport, North Carolina)
- Employment
- Full-time
- Level
- Senior Level
About the role
Associa seeks a Facility Manager to oversee maintenance operations for HOA assets, including infrastructure and equipment. The role involves managing asset records, preventive maintenance, vendor contracts, and capital projects to ensure cost-effective stewardship of community resources.
Skills
Full job details
Overview
The Facility Manager, under the general direction of the Board of Directors, oversees maintenance operations for HOA assets, including facilities, infrastructure, equipment, and related systems. The role supports long- and short-term planning, manages asset and preventive maintenance programs, coordinates repairs and vendors, and helps ensure cost-effective stewardship of Association resources.
Reports To
The Facility Manager reports to the Community Manager and works closely with relevant Board committees, the Architectural Review Board, and the property management company, currently CAMS.
Work Schedule
The standard schedule is Monday through Friday, 8:00 AM to 4:30 PM. The manager is on call for emergencies outside normal hours, and a cell phone may be provided.
Core Duties
- Maintain the Association’s asset management program, including asset numbering, warranty tracking, spare parts criteria, and records for facilities, infrastructure, and equipment.
- Develop and manage preventive maintenance plans, using Reserve Analysis and manufacturer guidance to schedule routine inspections, repairs, and lifecycle planning.
- Manage work orders, maintenance records, budgets, emergency response, code compliance, and insurance-related repair coordination as needed.
- Oversee contractors and vendors, including on-site coordination, invoice review, contract compliance, performance reviews, and corrective actions.
- Support procurement by preparing scopes of work, assisting with RFPs, evaluating proposals, recommending awards, and supporting contract negotiations.
Qualifications
Minimum five years of progressively responsible experience in management of facilities, assets, community associations, municipalities, commercial properties, construction projects, or capital projects.
Experience implementing a CMMS or Asset Management System is highly desirable.
Working knowledge should include building systems, roads and pavement, stormwater, HVAC, plumbing, electrical, irrigation, roofing, landscaping, recreational facilities, construction methods, preventive maintenance, and capital planning.
Proficiency with Microsoft Office is required. Experience with CMMS, asset management, work order, budget, and GIS or mapping software is preferred.
Bachelor’s degree in Construction or Operations Management preferred.
Desired Skills
- Leadership, project management, and collaboration with volunteer committees.
- Asset lifecycle management, preventive maintenance planning, vendor oversight, contract administration, and budget planning.
- Strong communication, technical writing, problem-solving, organization, and attention to detail.
Performance Expectations
- Timely completion of preventive maintenance.
- Reduced emergency repairs and deferred maintenance.
- Extended asset life and improved long-term cost savings.
- Accurate and current asset records.
- Effective vendor oversight and contract follow-through.
- Timely completion of Board-approved projects.
- Clear reporting and positive collaboration.